PLEASE! My Avast is blocked by group policy…The same happened before with AVG.
Attached I send my FRST files. How can I fix this?
And how can I avoid this in the future?
Cheers!
Addition.txt attached
Avast will start up after the reboot, once that has happened could you let me know what problems remain
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM Group Policy restriction on software: C:\Program Files (x86)\Common Files\Symantec Shared <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Trend Micro <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVG <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Trend Micro <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVG <====== ATTENTION HKU\S-1-5-21-2453581733-1518693159-1394642629-1002\...\MountPoints2: L - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL L:\index.html BootExecute: autocheck autochk /p \??\m:sasnative64 GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKU\S-1-5-21-2453581733-1518693159-1394642629-1002\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION URLSearchHook: HKU\S-1-5-21-2453581733-1518693159-1394642629-1002 - (No Name) - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - No File BHO: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> No File BHO-x32: No Name -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> No File Toolbar: HKU\S-1-5-21-2453581733-1518693159-1394642629-1002 -> No Name - {E0301295-AB3E-4AF3-979F-3D453C5F9F48} - No File 2015-02-04 00:18 - 2015-02-04 00:18 - 00000000 ____D () C:\Users\Pedro\AppData\Local\{5187087E-5AB6-46C5-879E-6BEB2BBA53A6} 2015-02-02 23:06 - 2015-02-02 23:06 - 00000000 ____D () C:\Users\Pedro\AppData\Local\{74711C3E-B831-4A80-9F0C-C823B74EC70C} AlternateDataStreams: C:\ProgramData\Microsoft:0mUwLiXXDzONU26iGsaARTRtfv AlternateDataStreams: C:\ProgramData\Microsoft:AszERC3X7PADMY42jkp0bW AlternateDataStreams: C:\Users\Pedro\AppData\Local\Temporary Internet Files:5tNdTyI9mqN4DpjO2QNkza5LK EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
I have the same problem and have attached my FRST file.
Thanks in advance for any help!
You will need to attach the other log files as well.
https://forum.avast.com/index.php?topic=53253.0
kraai could you attach the remaining logs please
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\Malwarebytes' Anti-Malware <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\McAfee.com <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\McAfee.com <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File BHO-x32: McAfee Phishing Filter -> {27B4851A-3207-45A2-B947-BE8AFE6163AB} -> c:\Program Files\McAfee\MSK\mskapbho.dll [2011-03-11] () Toolbar: HKU\S-1-5-21-3516423567-1277409885-1056729367-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File Toolbar: HKU\S-1-5-21-3516423567-1277409885-1056729367-1000 -> No Name - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - No File FF user.js: detected! => C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\zr78aq88.default\user.js [2013-10-02] FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\distribution\bundles\{D19CA586-DD6C-4a0a-96F8-14644F340D60} [2015-03-22] S2 0109001306637646mcinstcleanup; C:\Windows\TEMP\010900~1.EXE [822104 2011-01-26] () [File not signed] 2015-02-25 15:20 - 2015-02-24 03:20 - 00000044 ____H () C:\Program Files (x86)\2beb1c7b.tmp 2015-03-21 17:40 - 2010-02-28 08:56 - 00000000 ___RD () C:\Users\David\Documents\bestingreensolutions 2015-02-26 12:53 - 2013-03-14 14:35 - 00000000 __SHD () C:\Windows\SysWOW64\AI_RecycleBin C:\Users\David\AppData\Local\955db362 C:\Users\TEMP\pngasso_vista.reg C:\Windows\System32\zztqa.dll C:\Windows\assembly\tmp Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
After the repair FRST rebooted my computer and Avast came up and is apparently working normally.
Here are the logs.
I will proceed with AdwCleaner.
Thanks!!!
Here’s the AdwCleaner file.
Everything seems good now. Thanks so much for your help!
A few more bits to remove
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: AlternateDataStreams: C:\ProgramData\Microsoft:EEtffq5EfE78lqMGERGEP0Df AlternateDataStreams: C:\ProgramData\Microsoft:LUCQbJFyrd6gZrXvZWo2J4SrbU AlternateDataStreams: C:\ProgramData\Microsoft:sMerUFIGit1sG6pwOItakvf6 AlternateDataStreams: C:\ProgramData\Microsoft:utguufyma1S98g5xx AlternateDataStreams: C:\ProgramData\Temp:24051EFF AlternateDataStreams: C:\ProgramData\Temp:4DACEB9F AlternateDataStreams: C:\Users\David\Cookies:HOVDl1MjesRJgh1NQZ92FxgB AlternateDataStreams: C:\Users\David\Cookies:x4prkXUIHYxhSbbggvwmB5WS4r AlternateDataStreams: C:\Users\David\AppData\Local\5icSPbOXcx:BndrNpJoFJDMVS0mwXuGg0 AlternateDataStreams: C:\Users\David\AppData\Local\8j2ROp2Bnu61:Jo99eGIQ04wBg8fHezjRK AlternateDataStreams: C:\Users\David\AppData\Local\MYdBkBNB2J:A3LYNLSSjgbis8bkAzP6dsB AlternateDataStreams: C:\Users\David\AppData\Local\Temp:Kz4sKcfsIPaUdYlcEYR8KL8Fyl AlternateDataStreams: C:\Users\David\AppData\Local\Temporary Internet Files:PzzmN0B0ZSPhZvf0AKpt4fu AlternateDataStreams: C:\Users\David\Documents\082010 Truck Accident.jpeg:3or4kl4x13tuuug3Byamue2s4b AlternateDataStreams: C:\Users\David\Documents\082010 Truck Accident.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} AlternateDataStreams: C:\Users\David\Documents\Jessica Kraai Kaiser Proof of Insurance.jpeg:3or4kl4x13tuuug3Byamue2s4b AlternateDataStreams: C:\Users\David\Documents\Jessica Kraai Kaiser Proof of Insurance.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Here’s the next log.
Thanks again!
Any further problems before I tidy up ?
No. Everything seems fine!
Thanks again for your help.
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 