Avast blockin all incoming and outgoing emails

Avast Free Antivirus / Premium Security
1

For the last week or so I have been getting CONSTANT warning pop up from Avast saying that a malware was detected. “maninthesky…” mostly. I have a few email accounts but am unsure which one it was being delivered to as the “TO” email address was not coming to any of my accounts that i could see via the vault detail check. It would appear that the emails were coming in every couple of mins.

For the last few days I have not been able to receive or send emails. Rang my ISP and they asked me to ring MS support. MS support got me to disable Avast and I am getting emails - incoming an outgoing.

So the question I have is what do I need to do to have Avast enabled and have Outlook work? I don’t want to be unprotected while downloading emails. Has Avast assumed that with all the malware emails I was getting that this was so bad that they disabled my emails? If so, how do I get around? Also how can I identify which inbox the emails are being sent to? I checked via webmail (so before it gets to my PC) but cannot find the emails at all that are being sent.

I am using Outlook 2013 and Avast 18.2.2328 (build 18.2.3827.306). Thanks for any help you can give.

2

  1. You are not unprotected, all mail providers have spam / virus filter on the mail server

  2. This may be a mail client sync problem.
    Clear your mail client cache and reboot … any change?

Still problems, post a screenshot of Avast message so we can see all the info avast give

3

By following this: https://www.lifewire.com/delete-outlooks-add-cache-file-1173820

I have no .dat file

4

I don’t get any Avast messge, the emails just don’t come through with Avast turned on. Any help is appreciated.

5

Which firewall are you using ??? Are you allowing Avast access through that firewall ???

6

I ended up deleting avast and installing Bitdefender. Problem solved!!

I did not change anything in regards to firewall, settings, etc.