Avast blocking everything on Tesco!

system · 2016-12-19T15:25:42.000Z

Hi, I just tried to do a shop but once I log into Tesco.com’s Groceries section my basket, the search bar, and even the logo vanish. This happens with this site on every browser that Avast is protecting, including SafeZone! I don’t know why, but with your search protection enabled I can’t buy a thing on that site. I have confirmed that disabling Avast web protect and price allows you to use the site as normal. I have not tried the other parts of the site, but they may be the same.

Also, the CAPATCHA on this website is really hard to read. I mean really hard. Four attempts and counting hard.

Eddy · 2016-12-19T15:54:21.000Z

The captcha is there the only three posts and it is supposed to be hard.
It helps a lot to keep spammers away.

DavidR · 2016-12-19T15:56:26.000Z

By "with your search protection enabled I can’t buy a thing on that site.2 do you mean disabling the web shield or the AVAST browser add-on ?

The Captcha is intentionally difficult to prevent spambots spamming the forums, it is only for the first three posts.

system · 2016-12-19T17:26:44.000Z

Done some experiments and it seems to be Avast SafePrice specifically that is screwing thing up. Is there a way to fix it or bug report?

I mention the capatcha because some of these characters are just unreadable. I mean, it’s not actually supposed to be hard for humans to read, just robots.

Eddy · 2016-12-19T17:29:04.000Z

As spammers are humans, the captcha should be hard for humans.

You can report things by contacting avast > https://support.avast.com

DavidR · 2016-12-19T17:53:27.000Z

Blacksky post:4:

Done some experiments and it seems to be Avast SafePrice specifically that is screwing thing up. Is there a way to fix it or bug report?

Personally I would uninstall the SafePrice browser add-on, but you can do as suggested report the adverse interaction.

Unfortunately I can’t test this as the last time I used Tesco’s online ordering was close to eight years ago.

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