Avast blocking my email

I downloaded the Home edition of Avast and I use Incredimail. I can not send or receive email unless I turn off Avast. I get the following error message and my email will not connect.

421 concurrent connections limit in avast exceeded(pass:20, processes:CCSVCHST.EXE[19], IMApp.exe[1]), there is a collision with another program

Has anyone else had this problem and do you know how I can fix it? Thanks much…

You must not attempt to run avast with Norton still installed on the your system. Norton will prevent avast from working properly.

Even if you have “uninstalled” Norton using the “Add/Remove” program feature then Norton is notorious for for failing to remove major components.

The error message you posted shows that the problem is caused by ccSvcHst.exe which is a remaining part of Norton still running on your system.

Please see this thread for a link on full removal of Norton.