avast blocking TeamViewer

Avast Free Antivirus / Premium Security
1

avast keep blocking TeamViewer even i added it on exception programs

2

Provide details…

3

TeamViewer disconnecting many times because of Avast so I added it to exceptions but the problem doesn’t solved when I disable all Avast shields it’s back connected again (TeamViewer works fine after disable Avast Shields)

4
  • Which Avast…? (Free/Premium)
  • Which version/build of Avast…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
5

Avast free antivirus 20.9.2437 (build 20.9.5758.615)
OS: windows 7-32bit
there is no security software
we use Avast since many years

6

Update to the latest version (20.10.2442): https://forum.avast.com/index.php?topic=243196.0

7

the problem still exist after the update

8

Which message/warning do you get, post a screenshot.

9

there is no message or warning
the TeamViewer disconnected
the problem solved after disabling Avast shields

10

→ https://support.avast.com/en-ww/article/298/ (Blocked & Allowed apps)

11

already added it to allowed apps but still have the same problem

12

Repair Avast:

  1. Avast GUI → Settings → Troubleshooting
  2. Click on ‘REPAIR APP’.
  3. Follow instructions.
  4. Reboot.