Avast Blocking website

Avast Free Antivirus / Premium Security
1

I wonder if someone could help me please. Ive recently been informed that Avast is blocking access to my website and users can no longer access it. Ive tried in vain to find out what the problem can be, but so far Ive drawn a total blank.

As a test I uninstalled my usual AV and installed Avast… and sure enough once I did, I just get the following message when trying to access the site. I cant seem to find anything in the Avast settings to over-ride this either.

This webpage is not available

The site concerned is wxw.kitz.co.uk and it comes up clean on everything Ive checked (and Ive used several) such as webutation

Can anyone help point me in the right direction as to what I do next please?

2

Hello,
thank you for notice. False positive will be fixed in next VPS update.

Milos

3
False positive will be fixed in next VPS update.

Thank you for the prompt reply.
This had me completely baffled as I couldnt find any reason why.

Any idea how long it normally takes to resolve so that people can access my site, is it normally daily/weekly?

4
Any idea how long it normally takes to resolve so that people can access my site, is it normally daily/weekly?
hours. ;)
5

Hi kitz,

Maybe avast does not trust some link to www.awin1.com.
You may google on that site, I get for example http://www.aboutus.org/Awin1.com\\

Best regards,

EDIT “There is currently no text in this page, but you can edit this page.” (This is what you get when you follow the link I provided). That’s silly, kitz.co.uk should not link to a blank page.

OK, forget about the last \ in my link.

And some more, this is (was) a phishing site http://hosts-file.net/?s=awin1.com

6

Thanks for that :slight_smile:

7

I think that should be fine - Affiliate Window are one of the largest reputable affiliate organisations… and I only use them for a couple of trusted and specifically chosen UK ISPs. I dont let them shove just any affiliate link up… only the likes of BT and o2.

Avast seems to be letting AW through ok from here.

8

Hm, I don’t know about affiliate window, just googling around,

9

Hi Kwartet! and kitz,

No the redirect from there is fine, see htxp://uk.affiliatewindow.com/homepage/about-us/
On that latter address avast does not flag anything,
No the site has a facebook hack,

polonus

10

afaik Awin1.com should just be used auto-direct to the country that the site is based in - eg in my case uk.affiliatewindow.com, but they have lots of different country based affiliates.

If there was a problem with AW then I think it would be affecting 100’s of thousands of sites around the globe. Avast doesnt seem to be stopping me acessing AW so I dont think (hope) it wasnt that.

No the site has a facebook hack,

Sorry what site has a facebook hack? (confused)

11

Update:-

Ive just done an Avast update, and something has changed, but still having problems. Rather than a blank page with nothing, its now partially loading the site and giving me a pop-up with the following error message, before grinding to a halt

Infection details URL http://www.kitz.co.uk/files/mainimages/kitz_logo.png Process: C:zProgram Files\InternetExplorer\iexplore.exe Infection: URL:Mal

If I try to load the forum… I get a zillion pop-ups saying thread has been detected each pointing to the SMF image files

Avast has broke my site :frowning:

12

It can’t… avast! does not change the remote content of a site…

13

i know it cant change files on the server - it was just a saying… but as far as users of Avast are concerned… it may as well have… because they cant access it :frowning:

Thanks everyone for your comments - everyones input most appreciated.
Fingers crossed that the next update fixes it.