Hello i have Avast home, and after i instaled it i cant surf on the internet. Others things works like programs to download or communicators but firefox and IE not. i tryed to add them or i thing i tryed to do a lot but now im run out of ideas plis help.
Which firewall do you use?
Into the firewall settings, the following programs should be allowed to connect:
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service). Although, ashServ.exe sends ping packets to find out if the Internet connection is alive. You can turn this off by checking the “My computer is permanently connected to the Internet” box in the avast Program Settings > Update (Connections) page.
Specially ashWebSv.exe could be due to non-connection issue.
Welcome to forums.
i’ve got the same problem right now, plus auto update stopped to work. I reinstalled avast but the problem still exists. My firewall which is Zone Alarm, shows that avast elements(ashWebSv,ashMaiSV,avast.setup,ashServ) have access to internet.
Does the manual update work?
When the automatic fail? Just after login or at any time?
manual update doesn’t work and auto fails…at any time
So, a firewall issue. Are you using ZA pro? Did you disable the privacy features of ZA?
Maybe you can remove the avast entries of ZA allowed programs and start again. Could be a glitch in the ZA settings.