Avast blocks all Google sites included Gmail

system · 2017-11-01T09:53:49.000Z

Hi,

Has an issue with a few clients where Avast blocks Gmail and everything from Google in both Chrome and Safari, as soon as I deactivate the Avast web shield on the client it works lika a charm.

We use the Avast default template on all or Mac clients and for the most users it works fine so I don’t understand why it dosen’t work on other.
The clients are up to date with all updates on Avast, Mac OS (Sierra) and Chrome so there is not that that cause the issue.
I solved it temporary by giving the affected users a own template where the web shield is inactive, which I don’t like but I have no choice…

I have reinstalled Chrome and Avast twice but the issue remains.

Any idea on what I can do?

Thank you in advance.

Asyn · 2017-11-01T09:58:02.000Z

Contact business support: https://www.avast.com/business-support-contact-form.php

misak · 2017-11-02T09:10:59.000Z

Please try to turn off the HTTPS scanning feature to help us troubleshoot the issue.

http://2017-11-01 13_57_20-Avast Business.png

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