Avast blocks email

Avast Free Antivirus / Premium Security
1

Sometimes Avast blocks email when I’m sending it with Thunderbird. It has been working ok for several years until now.

Markku

2

It would be handy if you could do a translation of that error message.

Though the last part already gives me an idea of the issue.

You have a program PRTG Probe.exe that is eating all of the concurrent connections, what is this program ?

EDIT: This old advice may still be relevant - if this PRTG Probe.exe program/application indeed relates to something like a mail and news program eating the connections.

  • Concurrent Connections Error: You could modify the EmailShield.ini file using notepad, C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\EmailShield.ini (XP location) or C:\ProgramData\AVAST Software\Avast\EmailShield.ini (Vista, Win7 or later), this location may be hidden, depending on your windows explorer settings (Explorer > Tools > Folder Options > View)

Find the [EmailScanner] section and insert a new line after the section heading, and enter this MaxConnections=75 (if that line exists you can change the value to 75). Save the changes, the avast self-defence will ask if it is OK answer yes.

[EmailScanner]
MaxConnections=75

The default concurrent connection limit is 50 (for mail & news together). This limit exists not to save resources, but to prevent connection looping in strange configurations, so the user can increase it without worry to, for instance, 75. The value 0 disables the limit.

3

Looks like the network monitor
http://www.shouldiremoveit.com/PRTG-Network-Monitor-20330-program.aspx

4

I unintalled that PRTG Probe, now email seems to work. Thanks for the help.

5

You’re welcome

6

You’re welcome.