Avast BreachGuard questions/concerns

General Topics
1

Just purchased BreachGuard and noticed that there are currently no help pages listed under https://support.avast.com/en-ww help pages. Why?? Also in the forums there are no dedicated pages for this product like all the others!! Again, Why?? ALSO once I managed to find an FAQ (NOT easy to find btw!!) it said this:

[i][b]How can I learn about recent data breaches?
The News section on the Avast BreachGuard dashboard contains articles to keep you informed about recent data breaches. Each article includes the following information:

Which company was breached
When the breach occurred
What data was exposed
How many users were affected
The response to the breach[/b][/i]

I looked on the “dashboard” and there is NO area that says “News”!! Not in the “Menu” or Notifications (see 2nd attachment)

So far, this product is not giving me a warm feeling and is not user-friendly. In fact it seems very generic! I would have thought once downloaded it would be integrated into my Avast Premium Security under “Protection” or “Privacy” like my Avast SecureLine VPN was.

Lastly, I needed to reboot my PC and I noticed that when I went back to BreachGuard under “Risk Monitor”, I saw a number of “High potential Risks” that I ALREADY addressed earlier! Why do I then have to repeat “Already changed my password” when I already did that?? Why did it not remember? That wastes a lot of time!

Please address and advise on these concerns/questions please.

Thank you

2

→ https://support.avast.com/en-ww/article/BreachGuard-FAQ/
→ https://support.avast.com/en-ww/article/Use-BreachGuard/

3

what about my other concerns?

Thanks!

4

Dev-Info: With the last release we removed “Breach News” from app completely. Risk monitor issue is known and we will fix it to remember previously resolved threats.

5

I would have thought breach news would be important to keep up on any potential identity theft risks?

what about this concern?

“So far, this product is not giving me a warm feeling and is not user-friendly. In fact it seems very generic! I would have thought once downloaded it would be integrated into my Avast Premium Security under “Protection” or “Privacy” like my Avast SecureLine VPN was.”

also for the “Dashboard” there are no options or settings like to quit or run various scans on demand.

Thank you

6

I forwarded your concerns, let’s see…

7

Dev-Info:

• In relation to breach news, we have improved Risk Monitor to alert you in case of your account is compromised and we monitor breaches automatically.
• As for the integration to Avast Premium Security, we’re under discussion of adding product into the “Privacy” section.
• Thank you for your feedback, we are doing our best to improve product to be more user-friendly. We also welcome your idea to run various scans on demand and we take it into consideration for future product development.