Ok I get it to connect. But I can not get FileZilla to let me upload the log files. I am sorry for being so clueless, but I have never used FTP.

Below is the FileZilla connection log.

Status: Resolving address of ftp.avast.com
Status: Connecting to 91.213.143.4:21…
Status: Connection established, waiting for welcome message…
Response: 220 Welcome on ftp.avast.com.
Command: USER anonymous
Response: 331 Please specify the password.
Command: PASS **************
Response: 230 Login successful.
Status: Connected
Status: Retrieving directory listing…
Command: PWD
Response: 257 “/”
Command: TYPE I
Response: 200 Switching to Binary mode.
Command: PORT 207,188,193,178,196,71
Response: 200 PORT command successful. Consider using PASV.
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing