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Hi,
I have just spent the another hour trying to upload the dump file. I have been trying to get this to you for almost a week now.
I have been using your software for my home computers for over 10 years without a single problem. With that in mind I convinced the organization I work for to not renew our Trend Data anti-virus and installed yours.
We have only 8 days left on our demo and have yet to make it work NOW. I have tried six different FTP programs to try to upload the dump file so you can diagnose the problem. I can’t get that to work. If you want CHADD to purchase your software (and that is my preference) then we have to fix this on December 22 your time. Send me an e-mail address where I can upload the file you need or lets do a logmein session on my computer or someting.
I MUST GET THIS RESOLVED NOW.
Sincerely,
Dalton W. Williams
CIO CHADD, Inc.
dalton_williams@chadd.org
USA Phone +240.487.2320