Avast can not automaticly update

Avast Free Antivirus / Premium Security
1

So my problem is, Avast(home) can not automatically update my virus database. (i also get this message: "An error has occurred while attempting to update!). I have to reinstall Avast.home edition every 14. day in other to get i to function. That means that this problem cures first after 2 weeks or something. Thanks for answer!

ZDENSOP

2

So when you click the “An error occured…” popup, what does it show?
(the same can be invoked by running the update manually e.g. from the avast tray icon).

Thanks
Vlk

3

Can yu give us more details about you PC and software you’re using?

4

Thanks! I am running XP-Home 2000. The problem is that sometimes when I click the “An error occurred…” pop up,nothing heapens, but sometimes the update window shows up with the mesage: “no contact with update base”.The same heapens when run update manually!Thanks!!

ZDENSOP

5

Hmm, that is a strange message indeed. Are you using a localized version of avast?

BTW could you post the tail of the file \setup\setup.log (let’s say ~100 last lines).

Thanks
Vlk

6

Thanks! Every time I open my PC I get this message!

  • Do you mean by" localized version of avast" the localization you choose right before downloading the Avast-prgrm?
    -And what do you mean by posting "tail of the file \setup\setup.log (let’s say ~100 last lines). I do not know what to do! Setup from where etc.

Thanks

ZDENSOP

:-\ :-*

7

Localized = “non English version”

The setup.log file is located in the setup folder of avast! installation folder.