Avast cannot start Virus?

system · November 13, 2013, 8:11pm

After uninstalling and reinstalling avast for more times that I can remember I need help.

Pondus · November 13, 2013, 8:12pm

attach OTL diagnostic log… http://forum.avast.com/index.php?topic=53253.0

system · November 13, 2013, 8:53pm

OTL logs

magna86 · November 13, 2013, 8:55pm

I’m on it …

system · November 13, 2013, 9:05pm

Thank you so much. Attached the aswMBR log file

magna86 · November 13, 2013, 9:08pm

Hi hugobossza,
Please attach here S0 report. AdwCleaner[S0].txt

Step#1

Re-run OTL.exe.

[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.

:OTL
IE - HKU\S-1-5-21-2557703973-368152503-419077414-1001\..\SearchScopes\{30979076-6E55-4420-B7CE-DCBC9F9BEDC1}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2504091
@Alternate Data Stream - 112 bytes -> C:\ProgramData\Temp:D1B5B4F1

:FILES
dir C:\windows\temp /c
dir C:\Temp /c
C:\Users\HugoBoss\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf
C:\Users\HugoBoss\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo
C:\Users\HugoBoss\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf
C:\Users\HugoBoss\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
C:\Users\HugoBoss\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia
C:\Program Files (x86)\*.tmp
C:\windows\SysWow64\*.tmp
C:\windows\*.tmp

:COMMANDS
[EMPTYTEMP]

[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.

If the log doesn’t appear, it can be found here:

c:_OTL\MovedFiles\mmddyyyy_hhmmss.log

Step#2

Please download Farbar Recovery Scan Tool (
http://www.mcshield.net/personal/magna86/Images/FRST_canned.png
) by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Step#3

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


File: C:\Windows\SysWOW64\drivers\nhvjlhk.sys
File: C:\Windows\SysWOW64\drivers\reiokqw.sys

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

====================

Summarum:

Please attach here;

OTLFix log
FRST.txt
Addition.txt
FixLog.txt

system · November 13, 2013, 9:43pm

Thanks Magna

Hope I got it all.

Fixlog in next post

system · November 13, 2013, 9:44pm

Fixlog as promised.

magna86 · November 13, 2013, 10:00pm

I shall look at posted logs later.

If I don’t give you an reply by tomorrow, please bump this topic.

magna86 · November 13, 2013, 11:55pm

Hi,
Before I proceed with malware removal, I’ll need to check the system with antirootkit tool. I need to check something before I continue …

Please download GMER, AntiRootkit tool from the link below and save it to your Desktop:

Gmer download link
Note: file will be random named

Double-clicking to run GMER.

[*]Wait for initial scan to finish - if there is any query, click No;
[*]Click Scan button and wait until the full scan is complete;
[*]Click Save … - save the report to the Desktop (named Gmer1 );

[*]Right-click wherever in the GMER’s window and select Options > 3rd party - click the Scan button;
[*]Please wait until the full scan is complete;
[*]Click Save … button and save report to Desktop (named Gmer2 );
note: time scan for Gmer2 log may take some time

[*]Click the >>> and select Autostart card;
[*]After quick scan, click Copy button;
[*]Open notepad and Paste text. Save report to the Desktop (named Gmer3 )

Attach here all Gmer logreports. (Gmer1; Gmer2 and Gmer3)

system · November 15, 2013, 8:08pm

Gmer reports.

Note after I clicked autostart nothing happened. Then I clicked scan and proceeded as requested.

Thank you so far.

magna86 · November 15, 2013, 9:36pm

Let’s start with cleaning …

Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.

Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.

Instructions how to disable avast:

[*]Right click on the avast! system tray icon (
http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.

Run ComboFix. Click on I Agree!

[i][size=7pt]- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.

ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.[/size]
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart your computer.
[/i]

When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.

THEN …

Re-run FRST …

[*]Double-click to run it.
[*]Under Optional Scan ensure “Driver MD5” and "Addition.txt"are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]Tool shall make another log (Addition.txt). Please attach it to your reply.

system · November 16, 2013, 8:14am

Good Morning

Could not kill/nor start Microsoft Security essentials.
Startup error code is 0x80073b01
Uninstall mention missing files.

Thanks

magna86 · November 16, 2013, 1:53pm

Hi,
Have you set up these policies?

HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0 HKLM\...\Policies\Explorer: [NoSetTaskbar] 0 HKLM\...\Policies\Explorer: [NoDeletePrinter] 0 HKLM\...\Policies\Explorer: [NoDFSTab] 0 HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0 HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0 HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0 HKLM\...\Policies\Explorer: [NoResolveSearch] 0 HKLM\...\Policies\Explorer: [NoHardwareTab] 0 HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0 HKCU\...\Policies\Explorer: [NoDevMgrUpdate] 0 HKCU\...\Policies\Explorer: [NoSetTaskbar] 0 HKCU\...\Policies\Explorer: [NoDeletePrinter] 0 HKCU\...\Policies\Explorer: [NoDFSTab] 0 HKCU\...\Policies\Explorer: [NoChangeStartMenu] 0 HKCU\...\Policies\Explorer: [NoEncryptOnMove] 0 HKCU\...\Policies\Explorer: [NoRunasInstallPrompt] 0 HKCU\...\Policies\Explorer: [NoResolveSearch] 0 HKCU\...\Policies\Explorer: [NoHardwareTab] 0 HKCU\...\Policies\Explorer: [NoStartMenuSubFolders] 0

Also, are you familiar with program named ‘FactoryTest’ that running at each startup? Loading file is C:\Windows[b]Test.bat[/b].

HKU\UpdatusUser\...\Run: [FactoryTest] - C:\Windows\Test.bat

Open notepad and copy/paste the all text present inside the code box below:

File::
c:\windows\SysWow64\drivers\nhvjlhk.sys
c:\windows\SysWow64\drivers\reiokqw.sys
C:\Users\HugoBoss\AppData\Local\CRE\dknkjnkhedbanphkkpbpcgoblmkbfhlf.crx

KillAll::

Driver::
gqcgju
viofwqjq

Registry::
[-HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\olgeddbjlbnhobhnfahgnpgdikbaialp]

Folder::
c:\users\Hugo\AppData\Roaming\SmileysWeLove

ClearJavaCache::

DirLook::
C:\Temp
c:\program files (x86)\SqueakyChocolate

RegNull::
[HKEY_USERS\S-1-5-21-2557703973-368152503-419077414-1001\Software\SecuROM\License information*]
"datasecu"=hex:1c,0d,12,77,fe,e8,19,48,eb,75,d7,a1,71,fc,76,de,0a,cf,6d,f9,33,
   10,f2,d1,1c,98,1f,3a,e9,f6,3a,73,93,81,aa,cf,29,44,39,76,25,e7,27,6e,e2,b3,\
"rkeysecu"=hex:f0,e6,ce,6a,89,85,f9,18,37,90,d7,c0,b9,dd,b9,01

RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0009\AllUserSettings]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0010\AllUserSettings]
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

Save this as CFScript.txt

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Close all browser windows and refering to the picture above.

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )

NEXT…

Re-run FRST…

[*]Double-click to run it.
[*]Under Optional Scan ensure “Addition.txt” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]Tool shall makes also another log (Addition.txt). Please attach it to your reply.

system · November 17, 2013, 3:11pm

Hallo

Policies not me.

The factory test not me .

Regards

magna86 · November 17, 2013, 5:07pm

Open notepad and copy/paste the text present inside the code box below:

KillAll::

File::
c:\windows\SysWow64\drivers\nhvjlhk.sys
c:\windows\SysWow64\drivers\reiokqw.sys

Folder::
c:\program files (x86)\SqueakyChocolate

RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

Save this as CFScript.txt

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Close all browser windows and refering to the picture above.

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )

NEXT…

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Start
HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKLM\...\Policies\Explorer: [NoSetTaskbar] 0
HKLM\...\Policies\Explorer: [NoDeletePrinter] 0
HKLM\...\Policies\Explorer: [NoDFSTab] 0
HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0
HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0
HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKLM\...\Policies\Explorer: [NoResolveSearch] 0
HKLM\...\Policies\Explorer: [NoHardwareTab] 0
HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKCU\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKCU\...\Policies\Explorer: [NoSetTaskbar] 0
HKCU\...\Policies\Explorer: [NoDeletePrinter] 0
HKCU\...\Policies\Explorer: [NoDFSTab] 0
HKCU\...\Policies\Explorer: [NoChangeStartMenu] 0
HKCU\...\Policies\Explorer: [NoEncryptOnMove] 0
HKCU\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKCU\...\Policies\Explorer: [NoResolveSearch] 0
HKCU\...\Policies\Explorer: [NoHardwareTab] 0
HKCU\...\Policies\Explorer: [NoStartMenuSubFolders] 0
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
CHR HKLM-x32\...\Chrome\Extension: [dknkjnkhedbanphkkpbpcgoblmkbfhlf] - C:\Users\HugoBoss\AppData\Local\CRE\dknkjnkhedbanphkkpbpcgoblmkbfhlf.crx
C:\Users\HugoBoss\AppData\Local\CRE\dknkjnkhedbanphkkpbpcgoblmkbfhlf.crx
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
U2 DriverService;
U2 IAStorDataMgrSvc; 
U2 iATAgentService; 
U2 idealife Update Service; 
U2 IviRegMgr; 
U2 PCCarerService; 
U2 SoftwareService; 
U0 SR; 
U2 Stereo Service; 
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

THEN…

Re-run FRST.exe

[*]Double-click to run it.
[*]Under Optional Scan ensure “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:

[*]Type nhvjlhk.sys;reiokqw.sys into the Search: field in FRST then click the Search File(s) button.
[*]FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
[*]Please attach it to your reply.

system · November 17, 2013, 7:35pm

Attac hed as requested.

Thanks

magna86 · November 17, 2013, 8:43pm

I need to check further specified files. We shall upload that on virustotal.
Also, I shall need you to run FRST64 from RE as I’ll need full force power…

Please go to: VirusTotal

[*] Click the Choose File button.
[*] Please copy/paste the following text into the ‘File name:’ box:

c:\windows\SysWow64\drivers\nhvjlhk.sys

[*] Click Open then click the Scan it! button just below.
[*] This will scan the file. Please be patient.
[*] If you get a message saying File already analyzed: click Reanalyse
[*] Once scanned, copy and paste the URL from your browser address bar in your next reply.

…
Repeat the procedure with this file:

c:\windows\SysWow64\drivers\reiokqw.sys

Then running FRST64 from RE.

Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

[*]Plug the flashdrive into the infected PC.
[*]Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
[*]Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.

In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.

[*] In the command window type in notepad and press Enter.
[*] When notepad opens, click File and select Open.
[*]Select “Computer” and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter.

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run. When the tool opens click Yes to disclaimer.
[*]Press Scan button.

It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.

system · November 17, 2013, 9:53pm

https://www.virustotal.com/en/file/03cbe6df7f5605a3659ffe27a1184a8d9066436a17d7bac9cceb122de74f69ae/analysis/1384725004/

https://www.virustotal.com/en/file/03cbe6df7f5605a3659ffe27a1184a8d9066436a17d7bac9cceb122de74f69ae/analysis/1384725150/

magna86 · November 17, 2013, 11:42pm

Open notepad.

[*]Click Start
[*] Type notepad.exe in the search programs and files box and click Enter.
[] A blank Notepad page should open.
[] Copy/Paste the contents of the code box below into Notepad.


Start
C:\Windows\SysWOW64\Drivers\nhvjlhk.sys
C:\Windows\SysWOW64\Drivers\reiokqw.sys
End

[*] Save it to your USB flashdrive as fixlist.txt

Boot into Recovery Environment

Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens …

[*] Press the Fix button once and wait.
[*] FRST will process fixlist.txt
[*] When finished, it will produce a log fixlog.txt on your USB flashdrive.

Exit out of Recovery Environment, boot in normal mode and post me the log please.

Please re-run ComboFix and post me fresh Combofix.txt log.

Please re-run FRST.exe (from normal mode) and post me fresh FRST.txt logreprot.

Avast cannot start Virus?

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