Avast cannot start Virus?

Viruses and worms
21

Sorry I was off the air for so long.

Attached the files as requested.

Thanks

22

Hallo any progress?

23

Hi,

Sorry I’ve been busy.

Posted logs are clean. How’s your computer running now?

24

Nope
Avast still cannot start. Did another avastclear and reinstalled. Status you are unprotected. When I want to run a scan error message reads. Unable to start scan. There are no more endpoints available from the endpoint mapper.

25

Error isn’t malware related. Posted logs doesn’t show active malware. Therefore, I shall remove used tools.

You are malware free. Posted logs are now appear cleans and show no signs of active infection.

It is necessary to uninstall ComboFix :

[*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.

On Windows7 or Vista you may use Start Search field if Run is not available.

[*] In the line of text type in (Copy) the following:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

[*] then click OK (or press Enter ).

Wait for the uninstall process is complete.

Good workman always cleans up after himself.
• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

• To help AntiVirus to protect your computer and speed it up, I recommend that you download, install and keep the following free programs:

  1. Keep Malwarebytes Anti-Malware, update it regularly or from time to time and run a Quick Scan weekly.
    Malwarebytes will detect and remove all traces of known malware. MBAM isn’t AntiVirus and it can NOT replace it.

  2. Keep MCShield Anti-Malware, the tool will be updated regularly and perform auto-checking for malware to each attached USB memory device.
    MCShield, has been designed as a lightweight scanner that’s smart enough to catch even new worms and work in fully automatic removal mode.

  3. It’s recommended to delete Temporary Files every once in a while. Run the tool and click on the Start button and TFC will begin to clean. Then restart the computer.
    Temp File Cleaner aka TFC by OldTimer
    TFC is small & usefull utility that shall clean up temp files from all userprofiles and system folders.

I suggest that you contact Avast support and see what they have to tell you as problem is avast related, not maware.

26

Thank you so much for all your help and patience. I will contact avast.