avast charged me for premium

General Topics
1

avast charged me for premium which i didn’t want, and i cannot request refund, because they say i need some details from the email they sent me, THEY DID NOT SEND ME AN EMAIL!!! i cannot contact them by email or phone, every time i phone , it gets cut off, i have no alternative but to contact my credit card company, i will not be paying this to my credit card company, and have told them so, beware people…

2

→ https://support.avast.com/en-ww/article/Refund-request/

3

i don;t have an order number… so your system wont work,

4

Just enter/use 00000000 and explain it in your request.

5

did that still no reply or even an email…

6

Be patient, a refund can take up to 10 business days. Note, don’t submit multiple tickets (FIFO).