1

Hi I just purchased the Clean Up function bill went through got confirmation email and code but everytime i try to activate with the code i get this error message :The request cannot be processed at this moment, please try again later . (-1)

2

scroll down and see if you find any info here https://www.avast.com/en-eu/faq.php?q=cleanup

3

Thanks , tried both methods but not working what can i do ? I have the confirmation email i could post here at least maybe get the money back ? :slight_smile:

4

Report here https://support.avast.com → submit a support ticket

it may take a week before they answer …

5

Thanks