С тех пор как согласился на пробные 60 дней avast cleanup premium не запускается ни одна их программ Avast, что делать? На письма в техподдержку они тоже не отвечают
журналы проверки:
00:04:39 Application version: 19.1.7734.0
00:04:39 Currently logged on user “scopa”, is admin: true
00:04:39 This program is run under “scopa” account
00:04:39
OS name: Windows 10 (10.0.18362) x64
OS version: 10.0.18362 SP: 0
OS platform: x64
OS product type: 48
Workstation/Server: Workstation
00:04:39 Service: CleanupPSvc State: RUNNING StartType: AUTO
00:04:39 **********************************************************************
00:04:39 User id (email address): scopa2@mail.ru
00:04:39 **********************************************************************
00:04:39
Testing path C:\Program Files (x86)\AVAST Software\Avast Cleanup
00:04:39
Permissions for TrustedInstaller
Y DELETE
Y READ_CONTROL
Y WRITE_DAC
Y WRITE_OWNER
Y SYNCHRONIZE
00:04:39
Permissions for СИСТЕМА
Y DELETE
Y READ_CONTROL
Y WRITE_DAC
Y WRITE_OWNER
Y SYNCHRONIZE
00:04:39
Permissions for Администраторы
Y DELETE
Y READ_CONTROL
Y WRITE_DAC
Y WRITE_OWNER
Y SYNCHRONIZE
00:04:39
Permissions for Пользователи
- DELETE
Y READ_CONTROL - WRITE_DAC
- WRITE_OWNER
Y SYNCHRONIZE
00:04:39
Permissions for СОЗДАТЕЛЬ-ВЛАДЕЛЕЦ
- DELETE
- READ_CONTROL
- WRITE_DAC
- WRITE_OWNER
- SYNCHRONIZE
00:04:40
Permissions for ВСЕ ПАКЕТЫ ПРИЛОЖЕНИЙ
- DELETE
Y READ_CONTROL - WRITE_DAC
- WRITE_OWNER
Y SYNCHRONIZE
00:04:40
Permissions for ВСЕ ОГРАНИЧЕННЫЕ ПАКЕТЫ ПРИЛОЖЕНИЙ
- DELETE
Y READ_CONTROL - WRITE_DAC
- WRITE_OWNER
Y SYNCHRONIZE
00:04:42 Gathering logs from msinfo32.exe, please wait…
00:06:08 msinfo32.exe finished
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\avast5.ini
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\tuneupcfg.ini
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\TUProgMan.10.tudb
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\TUProgManagerCache.10.tudb
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\Amsi.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\BCUEngine-trace.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\BCUEngine.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\BugReport.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\event_manager.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\gf2engine.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\gf2hlp.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\license.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\opm.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\SWCUEngine.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\swhealthex.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\TuneupSvc.log
00:06:08 Found file C:\ProgramData\AVAST Software\Tuneup\log\TuneupUI.log
00:06:08 Found file C:\ProgramData\AVAST Software\Subscriptions\license.avastgf
00:06:08 Found file C:\ProgramData\AVAST Software\Subscriptions\license.avastlic
00:06:08 Found file C:\Program Files (x86)\AVAST Software\Avast Cleanup\Setup\config.def
00:06:08 Found file C:\Program Files (x86)\AVAST Software\Avast Cleanup\Setup\servers.def
00:06:08 Found file C:\Program Files (x86)\AVAST Software\Avast Cleanup\Setup\setup.ini
00:06:08 Found file C:\WINDOWS\Sysnative\winevt\Logs\Application.evtx
00:06:08 Found file C:\WINDOWS\Sysnative\winevt\Logs\System.evtx
00:06:08 Found file C:\WINDOWS\Sysnative\winevt\Logs\Setup.evtx
00:06:10 Found file C:\Users\scopa\AppData\Local\Temp\tulogcol\processes.log
00:06:10 Found file C:\Users\scopa\AppData\Local\Temp\tulogcol\msinfo32-report.nfo
00:06:10 Found file C:\Users\scopa\AppData\Local\Temp\tulogcol\ipconfig-all.txt
00:06:13 Found file C:\Users\scopa\AppData\Local\Temp\tulogcol\ping-www.avast.com.txt
00:06:13 Found file C:\WINDOWS\Sysnative\drivers\etc\hosts
00:06:13 Found file C:\Users\scopa\AppData\Local\Temp\tulogcol\logcollector.log
00:06:13
00:06:13 Enumeration of Installation folder: C:\Program Files (x86)\AVAST Software\Avast Cleanup
00:06:16 Archive was successfully created: C:\Users\scopa\AppData\Local\Temp\tulogcol\clp_scopa2@mail.ru 2019.09.10 00.06.zip
00:06:16 Sending archive to ftp.avast.com…
00:06:47 Transfer complete.