I clicked to purchase the product named Avast Cleanup Premium. However, the application returned an error, and the error message indicated that the issue originated on your end. Afterwards, I checked my bank account and saw that the product had been charged twice.
On the other hand, I can't even use Avast Cleanup Premium.
First, I’m an Avast user and not an Avast Team member. I also don’t use the Avast Cleanup product so I can’t speak from personal experience.
These links might help:
** Refund request - NOTE you should first cancel any payment mandate (see below) that you may have set up, or this could be actioned, requiring another refund request.
** Cancelling automatic renewal of the Avast subscription
There isn’t much detail in your post, e.g.
Do you have an Avast Product already installed already, if so what ?
You might want to check out this dedicated sub-forum for Avast Cleanup Avast Cleanup forum