Avast! client popping up - trying to figure out why

system · 2015-10-08T12:15:38.000Z

I too am having this issue. I’m also having trouble with the forum sever being very slow and sometimes only get a blank page. Is there away to turn off the reload request from avast?

system · 2015-10-08T12:15:40.000Z

I found a temporarily solution until the problem is solved: Enable Silent/Gaming Mode.
Still broken.

system · 2015-10-08T12:16:44.000Z

A similar problem. As I understand it - Avast has something to add to the account - but that part of the site where these accounts - is not working. How to make so that at least, I would not have downloaded avast window by itself? Since this is very annoying.

system · 2015-10-08T12:18:17.000Z

For me to stop this from continually popping up I just minimize the Avast window for now. I just won’t be browsing websites like I normally do. This is a bit concerning and needs to be fixed quickly.

EDIT: Minimizing the window helped for about 15 minutes and then it decided to pop up once again…Uggghhhhh

system · 2015-10-08T12:20:07.000Z

same here, hopefully they will put out an update or something soon to fix it.

system · 2015-10-08T12:23:31.000Z

adrianpetrovtl post:13:

I found a temporarily solution until the problem is solved: Enable Silent/Gaming Mode.

same here , , euh mine is always on silent mode and i havr the problem too , i think they have a serious server problem at avast.

system · 2015-10-08T12:24:00.000Z

adrianpetrovtl post:13:

I found a temporarily solution until the problem is solved: Enable Silent/Gaming Mode.

Thank you so much! And so it did! Mode is enabled without notice (as is constantly opening window is very annoying).

system · 2015-10-08T12:27:19.000Z

Mine said the same thing after I installed the latest win7 up-date after re-boot.Update for Windows 7 for x64-based Systems (KB3035583)

Installation date: ‎10/‎8/‎2015 4:05 AM

Installation status: Successful

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/3035583

Help and Support:
http://support.microsoft.com

avant-guvnor · 2015-10-08T12:28:07.000Z

mville post:10:

It happens for me, only when I click on a webpages in my browser.

Now, I understand that Avast is trying to intercept viruses etc. when I visit webpages, but the fact that the Avast Account window pops up, suggests that Avast is trying to link that activity to my Account.

If this is the case and I suspect it is, I am extremely angry and disappointed.

Avast, you may have been rumbled here. If you are, please stop tracking my web activity, immediately!!

Avast, the point I allude to here is very important. Please can you give me an answer and/or clarify your position?

system · 2015-10-08T12:31:11.000Z

Mine said the same thing after I installed the latest win7 up-date after re-boot.Update for Windows 7 for x64-based Systems (KB3035583)

Installation date: ‎10/‎8/‎2015 4:05 AM

Installation status: Successful

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/3035583

Help and Support:
http://support.microsoft.com

Bowdon · 2015-10-08T12:31:52.000Z

From what I understand the account server that Avast talks to as gone down. Every other virus protection should still be working(?)

For people bothered about the pop up, just minimize it, or leave it on the desktop and put your other programs over it.

Hopefully this will be fixed soon, as yea it is mildly annoying keep having it pop-up.

system · 2015-10-08T12:32:50.000Z

Mine said the same thing after I installed the latest win7 up-date after re-boot.Update for Windows 7 for x64-based Systems (KB3035583)

Installation date: ‎10/‎8/‎2015 4:05 AM

Installation status: Successful

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/3035583

Help and Support:
http://support.microsoft.com

system · 2015-10-08T12:36:57.000Z

submit ticket .support.avast.com same here

Secondmineboy · 2015-10-08T12:38:48.000Z

my.avast.com is currently down which may cause these popups since Avast tries to update your Avast account

Secondmineboy · 2015-10-08T12:39:22.000Z

my.avast.com is currently down which may cause these popups since Avast tries to update your Avast account

system · 2015-10-08T12:40:01.000Z

Spike21 post:21:

Mine said the same thing after I installed the latest win7 up-date after re-boot.Update for Windows 7 for x64-based Systems (KB3035583)

Installation date: ‎10/‎8/‎2015 4:05 AM

Installation status: Successful

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/3035583

Help and Support:
http://support.microsoft.com

has nothing to do with your windows . pure avast server crash

avant-guvnor · 2015-10-08T12:42:19.000Z

Steven Winderlich post:26:

my.avast.com is currently down which may cause these popups since Avast tries to update your Avast account

Agreed, but why is Avast trying to update our Avast accounts, at such regular intervals?

Secondmineboy · 2015-10-08T12:44:54.000Z

It updates which shields are enabled/disabled and some other data like Karma points, last connection, Virus database version, the license etc.

system · 2015-10-08T12:59:24.000Z

Yeah but I don’t even USE the account and I am not logged in and am never logged in, but it still does the popups

MartinZ · 2015-10-08T13:00:58.000Z

Hi,

it’s a bug on our update servers, we are working on a fix asap.

Martin

Announcements