Hello - I recently downloaded Avast home version 4.6.739, and initially noticed
sporadic problems with IE crashing (running IE v.6) - it seemed to require
2-3 reboots, and then it would run fine.
A day later, it started getting worse, and then began crashing Outlook
Explorer (version 6) as soon as I tried to open some mail folders (I have
mail rules in effect and it seemed to start right after that). It gives me
an “MSIMN” error.
When I turn off Avast on startup, all these problems disappear.
I regularly run MS critical updates, and have WIndows 98 running.
Sounds more like a problem with insufficient resources to me, quite common on Win9x (i.e. nothing really connected with avast!).
What is the exact error message? (there should be some numbers there)
If I can join into this conversation, I think I’m having a similar problem. I’ve been using Avast for over a year. I have WinXP, current updates, current Avast, I have Spysweeper run every night and Avast is on 24/7. For the last two weeks, Spysweeper has been complaining that there is a potential rootkit. I’m not sure what that is, but I’m working with Webroot on that. Beginning yesterday, Avast has twice popped up a message: “Internet connection timeout elapsed. Continue waiting? (Outlook.exe → ip-64-202-165-92 secureserver.net 110)” I then have the option of Yes or No. What is it asking me and how do I get it to stop asking me? Thanks for any and all help.
PatP
Maybe I can provide some more info on this - apologies in advance, as I’m not very knowledgeable on computers - perhaps this is just something simple. I have ZoneAlarm running and with that, Avast, and Outlook Explorer, it crashes on me. After 2-3 crashes/reboots, it then seems to be stable. I have plenty (?) of RAM left with it running (~56M). I noticed today that even running nothing but Norton Utilities, it will crash. But when I go to the startup menu and turn off the 3 Avast items, everything runs fine.
I’ve tried differrent combinations of the startup files and it appears that when two of the three run, the system is stable - the startup file NOT running is ashmaisv.exe
I think I’ll have to agree with Igor. You may be running out of resouces. Also, he asked for the error message numbers. Those will help in solving the problem. I can look up those error message numbers and see what I can find.
Sorry, yes you had asked - yesterday it was giving me "the program has performed and illegal operation and is shutting down’; today, all that happens is that the screen freezes - cntrl-alt-del does nothing, and there are no error messages - only a reboot returns the screen.
As I mentioned, it runs fine if I start withouth ashmaisv.exe running - if I then start the Mail Protection Wizard, and add it back, it still runs fine.
Thanks again to all for consideirng options to help me on this.
CharleyO - thanks, but I don’t have any Mail Rules running with delete and/or don’t download from the server. ALso checked the *.dbx files and found no problems.
