I tried AdwCleaner, Malwarebytes’ Anti-Malware, MCShield. AdwCleaner and Anti-Malware found something and I cleaned it but it didn’t helped. MCshield does not find any viruses.
Then I scanned with OTL using this guide: http://forum.avast.com/index.php?PHPSESSID=vsqn7fluvgjhtomu3r330ut1u1&topic=53253.0
And attached those two log files.
Can somebody help me to solve this issue, please?
P.S. PC works normally. Only at start up I’m getting these messages.
Avast Free
Win 7 64 bit
[*]Wait for initial scan to finish - if there is any query, click No;
[*]Click Scan button and wait until the full scan is complete;
[*]Click Save … - save the report to the Desktop (named Gmer );
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
1. Open notepad and copy/paste the text present inside the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
2. Save notepad as fixlist.txt to your Desktop. NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply. Note: If the tool warned you about the outdated version please download and run the updated version.
Then…
Please download aswMBR and save it to your desktop.
Double click aswMBR.exe to start the tool.
[*]Select Yes if prompted to download the Avast database.
[*]Click Scan
[*]Upon completion of the scan ( Scan finished successfully ) click Save log and save it to your desktop, and post that log in your next reply for review. Note:do NOT attempt any Fix yet.
[*] Click the Choose File button.
[*] Please copy/paste the following text into the ‘File name:’ box:
C:\WINDOWS\system32\wscript.exe
[*] Click Open then click the Scan it! button just below.
[*] This will scan the file. Please be patient.
[*] If you get a message saying File already analyzed: click Reanalyse
[*] Once scanned, copy and paste the URL from your browser address bar in your next reply.
Execute TDSSKiller.exe by doubleclicking on it. Confirm “End user Licence Agreement” and “KSN Statement” dialog box by clicking on Accept button.
[*] Press Start Scan
[*] If Suspicious object is detected, the default action will be Skip, click on Continue.
[*] If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt
Please post the contents of that log in your next reply.
Then…
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
Now click on “Run” button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt) Note: The report will also be stored on C:\DelFix.txt