Hi and HEEELLLPP!
I ran a boot scan and avast found a few things then found this:
user\user\appdata\local\microsoft\windows\temporary internet files\content\IE5\PB634VHW\pack[1].7z > Kerberos_6ho.ddl is Infected by Win32: BProtect-A [PUP]
then returned DELETE: Error 42111 not supported
I tried all the option i.e delete, repair, chest nothing could be actioned. I had to press escape which then aborted the rest of the boot scan.
I dont know but on a side note my mozilla start page is not normal and is saying its not current and that I should update, well thats not true its updated. the address on top is not the usual. I think the browser is being affected by this thing…
can anyone please shed some light on maybe what this is, how to remove it (if its a bad thing)?
many thanks in advance