Avast detects multiple URL:Mal repeatedly

Viruses and worms
1

Hi

I need help to get rid of this from my PC. I have started receiving constant URL infection messages from AVAST and i have tried many ways but to no avail.

Things i have tried:
Scan using malwarebyte (No result; Malewarebyte update promoted AVAST URL:mal warning)
Reset and update Router firmware
Scan using Adwcleaner (caught something)
Reset all internet browsers
Disable ipv6
Change to google DNS
Flush DNS using CMD

I really hope that you can help me solve this. The URL:mal issue surfaced on my brother’s laptop yesterday and today it has started to occur on my both my PC and laptop.

EDIT: The infection URL always starts with: http://103.1.138.140

2

Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0

3

After your edit, it looks like a FP to me.
You can report a possible FP here: https://www.avast.com/contact-us.php?subject=VIRUS-FILE

4

On 103.1.138.140 are parked/suspended domains.
Mostly they are not trustful, although there are exceptions.
Server is in Singapore.

5

Hi asyn

Thank you for the fast reply. I really appreciate it as it is the first time i am facing this kind of issue.
Do I still need to post my logs?

EDIT: I have posted a message using https://www.avast.com/contact-us.php.[s] If it is a false positive, perhaps this thread can be closed as it is no longer relevant. [/s]Thanks for all your help.

6

Yes, please attach your logs.
A check-up can’t harm :wink:

7

You’re welcome.

8

I have attached the logs in this post.

9

I have reported this to Avast as a possible false positive, are you still getting the alerts ?

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-3071893883-4218028436-1381366678-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION BHO-x32: No Name -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> No File 2015-02-02 10:13 - 2015-02-02 10:13 - 00000000 __SHD () C:\Users\Desk\AppData\Local\EmieBrowserModeList EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

10

No, I am no longer receiving any alerts.

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 15-02-2015
Ran by Desk at 2015-02-16 10:07:28 Run:1
Running from C:\Users\Desk\Downloads
Loaded Profiles: Desk (Available profiles: Desk)
Boot Mode: Normal

Content of fixlist:

CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-3071893883-4218028436-1381366678-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO-x32: No Name → {B4F3A835-0E21-4959-BA22-42B3008E02FF} → No File
2015-02-02 10:13 - 2015-02-02 10:13 - 00000000 __SHD () C:\Users\Desk\AppData\Local\EmieBrowserModeList
EmptyTemp:
CMD: bitsadmin /reset /allusers

Error: (0) Failed to create a restore point.
“HKLM\SOFTWARE\Policies\Google” => Key deleted successfully.
“HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer” => Key deleted successfully.
“HKU\S-1-5-21-3071893883-4218028436-1381366678-1000\SOFTWARE\Policies\Microsoft\Internet Explorer” => Key deleted successfully.
“HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{B4F3A835-0E21-4959-BA22-42B3008E02FF}” => Key deleted successfully.
HKCR\Wow6432Node\CLSID{B4F3A835-0E21-4959-BA22-42B3008E02FF} => Key not found.
C:\Users\Desk\AppData\Local\EmieBrowserModeList => Moved successfully.

========= bitsadmin /reset /allusers =========

BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

0 out of 0 jobs canceled.

========= End of CMD: =========

EmptyTemp: => Removed 294.3 MB temporary data.

The system needed a reboot.

==== End of Fixlog 10:07:47 ====

AdwCleaner v4.110 - Logfile created 16/02/2015 at 10:16:35

Updated 05/02/2015 by Xplode

Database : 2015-02-14.2 [Server]

Operating system : Windows 7 Ultimate Service Pack 1 (x64)

Username : Desk - LENOVO

Running from : C:\Users\Desk\Downloads\AdwCleaner.exe

Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

-\ Internet Explorer v11.0.9600.17631

-\ Mozilla Firefox v35.0.1 (x86 en-US)

-\ Google Chrome v40.0.2214.111

AdwCleaner[R3].txt - [783 bytes] - [16/02/2015 10:15:13]
AdwCleaner[S2].txt - [711 bytes] - [16/02/2015 10:16:35]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [769 bytes] ##########

11

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: