Today I updated Avast Free and after rebooting I had SafePrice added without wanting it. I had to uninstall it again via setup…
NOT GOOD!
Apart from that, in the options the software is trying to convince the user to install components by using the oposite word “uninstall”… when you click on it, the component will be installed!
I have safeprice installed (it’s checked in the setup), but i don’t see it anywhere else.
The “deinstallieren” looks like a translation error to me.
If you did a custom install at the start you would see all components that would be installed by default, you could uncheck unwanted options then.
Unfortunately the Component function in the avastUI shows all modules that are installed, with exception to the two avast browser plugins. These have to be used using the control panel > programs & features > avast antivirus > change.
This really is bad news they should be able to be removed from the avastUI > components screen.
I’m not entirely sure if any of the installed components can actually be uninstalled from the the avastUI > components screen, only switched off. For that you would have to go to the control panel > programs & features > avast antivirus > change. This really is another flaw in design if they can’t be removed you have to take another action, kind of makes this option very weak.
I had done a custom install before without no browser extension/Safeprice…
After the update, Safeprice and Avast Online Security were enabled without permission.
So there is an issue here…
@ Alikhan
The OPs image clearly shows both in the custom/setup screen and they were both there in mine on a custom install. No idea why they weren’t there on yours.
Though you said:
Not sure if, before means on a different version of for this installation.
I believe the avastUI ‘should’ also offer uninstall of a module and not just disable. Not to mention it should have all component, including browser extensions, otherwise it is not as good as it could be,
Let me clarify,
Before I had done a custom install with the previous version without the Safe Price and browser extensions. Today I did an update from within Avast GUI and rebooted, behold the extensions came without any permission.
@DavidR
Maybe one way to resolve going forward is the “Custom Install” screen comes up on all “over the top” updates…not just clean install ?
Very frustrating…just tried it and did same for me (previous Custom/Clean) install then today an over the top update…bang…guess what…new unwanted stuff.
I just don’t get it with these guys. >:(
https://forum.avast.com/index.php?topic=189131.msg1327673#msg1327673
It happened to me too.
I just got the notice to update. I did, and rebooted. After the reboot SafePrice was installed.
My Avast is and was a custom install with only a few components selected (the three Shields, nothing else). During the update it is not asked if I would like to install new components such as SafePrice.
Stop foisting unwanted crap on us without asking. Do you want us to not trust you?? Because that is what you are accomplishing.
Now I get to mail everybody I ever installed Avast for on their machine, and try to explain to them how to remove this and other components that were never asked for. AGAIN! It’s a pain in the ass and it is pissing me off.
The same just happened to me. Avast is becoming a conduit for PUPs.
And see https://forum.avast.com/index.php?topic=189131.msg1327673#msg1327673 for a response I fully agree with.
As I understand it, it shouldn’t happen in the future anymore. Well, let’s see…
Let’s hope so. The recent SafeZone debacle doesn’t instill much confidence though. The same thing was basically said. :-\
Hi everyone,
without dancing around it, I have to admit the unpleasant fact. Even though we tried to make it easier for users to remove SafePrice extension from browsers, we managed to introduce pretty nasty bug in the update process. :-[
Previous versions contained only one component - Browser protection. This component contained both Avast browser plugins.
The current version offers two components, Security browser extension and SafePrice browser extension. While the first one respects the state of the Browser protection in the previous version, SafePrice browser extension does not respect the state of the Browser protection component from the previous version.
It really was not intentional and I am really sorry about the extra step you now have to do after the update to fix your component configuration.
Petr
Thanks for your explanation, Petr.
That makes complete sense and is totally understandable. This issue should not now arise in the future.
I did an over the top install and the Custom install option is there. If you are thinking of an update from the UI, that isn’t an install over the top, but an update.
Does Avast remember what components were installed for several previous versions or not? Because if it did, Avast could uninstall SafePrice with the next update on systems that didn’t have it selected. I fear it is now wrongly installed because of the bug, and since it is now present any update will keep it installed. So manual user intervention is needed for all machines afflicted.