avast disappear

Avast Free Antivirus / Premium Security
1

while i was on the web avast stop working. i try to fix reinstall but it dosent work. what can i do?

2

Nothing to work with, provide details…

3

yesterday i installed avast for atrail. today i surfed on avs4you web site, suddenly a black screen for a second. avast icon disappeared. i ternd on the comp… on safe mode and trided to fix it without any success.

4
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
5
  • Which Avast…? Premier
  • Which version…? - last
  • OS…? - 32 Bit/ win 7 SP 1
  • Other security related software installed…? - iobit asc, win defender
  • Which AV(s) did you use before Avast… - avira
6

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://support.avast.com/article/11/

Second, get rid of Iobit stuff and disable WD.

Then:

  1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
7

hi, thank’s alot. I’ve done all the guidelines and now everything is working properly. :slight_smile: :slight_smile:

8

You’re welcome.