Avast does not block that Firefox hacking

Avast Account / Subscriptions
1

I don’t know where to post this problem … I don’t know how to inform Avast about any new problem…

Avast does not block that Firefox hacking :

Hello

I got that already 2-3 times while trying to download some stuff.

  • It activates printing in Firefox
  • It’s impossible to close the Firefox window!
    - AVAST does not block anything?!
  • When you retsart the PC, it’s gone most of the time; sometimes you have to restart twice.


https://i.postimg.cc/R3YCY91C/problem-firefox-1.jpg


https://i.postimg.cc/tZVRQfD3/problem-firefox-2.jpg

Thanks in advance

(I’ve got a paid Avast)

2

Hi,

Please check your settings for Potentially Unwanted Programs (PUPs) - is it turned on?
Look at the settings under Virus Scan and Core Shields.
https://support.avast.com/fr-ch/article/Antivirus-scan-settings/

You can also contact support via https://support.avast.com/fr-ch/contact/

3

thanks for your comment

“Potentially Unwanted Programs” is turned on

this morning i had that PRINTER PROBLEM again!!!
AVAST DOES NOT MAKE ANYTHING AGINST IT?!?
i wrote this note almost 1 month ago!!!

what is the purpose of this forum? there are almost no messages, so you have no link to avast, haven’t you?!

4

For the most part responses come from Avast Users just like yourself and you will for the most part only get a response if the person has knowledge of that problem. You were fortunate in getting a response from an avast team member.

Did you contact avast support in the link that r@vast gave ?

Before this started to happen, had you installed any new firefox extensions ?

You might try running firefox without extensions and see if the problem still exists.