system
1
Hello,
The last version (downloaded a few minutes ago) refuses to install: message is "the installer is unable ton initialize early avast self-defense with error 0x00000005! Aborting! ".
Can you help ?
system
2
Avast sometimes has issues for me when loading for the first time on a computer that is already infected.
If you have access to another computer that is already running Avast, perhaps you could try creating a rescue disk? (Click Tools, Rescue Disk). Running the bootable Rescue Disk may allow you to clean up enough bad stuff to allow Avast to install.
Pondus
3
what AV did you use before installing avast?
have uninstalled it according to vendors instruction and using removal tool?
General: Uninstalling a third-party antivirus software
http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle