DavidR
6
Since I haven’t any idea how pokertracker goes about it recording of the hands you play, I don’t really know what shield it might be interacting with. The fact that there are no errors also makes it harder to identify what shield it might interact with.
If pokertracker is a running file that uses the HTTP protocol to gather the information then it might be considered a browser.
- try opening the avastUI, Real_Time Shields, Web Shield, Expert Settings, and check the ‘Scan traffic from well-known browser processes only,’ option.
- if that works you might consider excluding the to the pokertracker executable file, in those setting, Exclusions section.
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If the above is the cause excluding the file as suggested in the Behavior Shield will have zero impact.
To see if the behavior shield may be involved, just check its report file, C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\report\BehaviorShield.txt (XP location) or C:\ProgramData\AVAST Software\Avast\report\BehaviorShield.txt (Vista, Win7), for the pokertracker executable file, if it isn’t their exclusion won’t have any impact.
I wouldn’t recommend excluding it in the File System Shield as that scans and alerts to infection, ‘it doesn’t block.’
Exclusion in the avast main settings is a total waste of time as that is for on-demand scans and has zero impact on the real-time on-access shields.