Avast Driver Updater, can't cancelled subscription

Be aware Avast Driver Updater wont let you cancel the subscription 2025, I call to speak with customer service, the number is in Africa no city or country. I’m contacting my credit card and block any charges to my CC

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That’s not good. What is happening with Avast? Why are they getting this way? :frowning:

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"It feels incredibly frustrating to be stuck in this loop, especially when all I want is to resolve my issue. I’ve tried reaching out multiple times, and each interaction seems to lead to more confusion rather than a solution. It’s disheartening that a company would make it so difficult for customers to cancel a subscription, as it gives the impression that they prioritize retaining customers over providing quality service.

I expect better communication and support from customer service representatives. It would be helpful if there were clearer instructions or a dedicated team for cancellations, rather than being redirected back to the account sign-in page every time. This experience has left me feeling undervalued as a customer, and I hope they can improve their processes to ensure others don’t have to go through the same frustration."

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Today, after wasting aprx. 2 hours in digging, finally managed to get in touch with chat support and they claimed that will cancel my subscription.
I know that we I all want to sell, but it is very annoying if you can get a “free, trial” subscription in few clicks, but, then you need several hours to cancel it.
Most probably will never try another "free"proposal from AVAST.

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Having cancelled a free trial of Avast Driver Update on 3 September 2025 I was annoyed to find Avast had gone ahead and charged me for another year’s worth at £38.99. What worse is it’s impossible at this point to cancel: the bit of the website that should allow you to do it is non-functional. How do you speak to a real person about this? The whole thing smacks of deliberate avoidance. Has anybody managed to find a live line to these people? please answer on mag_woodsman@yahoo.co.uk

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