Avast Endpoint Exclusions have never worked

Piss me off. I have many clients with issues with avast flagging their custom software as a virus and I get that can be issue obviously. What is outrageously aggregious is that I have every exclusion in the world set on client and server side and still flags the file as a virus. I have to disable file scanning to get it to work. I have submitted this issue as existing for over a year. Everytime I figure a work around then an update resorts it back and takes out the entire office for a critical back office app. If you have file exclusions that dont work on a enterprise product you then are extremely incompitent at quality control. If, you then have exclusions that dont work after over a year and multiple updates, then your just not giving a shit and are complete assholes. WTF are you doing? There is a lot more to this story too. I have submitted countless times my users custom software executibles for anlysis to be excluded but it never happens. DONT PUT SOMETHING UP TO WASTE OUR TIME IF YOUR NOT GOING TO USE IT ON YOUR END!!! THANKS FOR ALL THE WASTED TIME AND LACK OF SUPPORT FOR PAST YEARS!