Avast Enterprise - clients not updating

Hi all,

I seem to be having a problem with my enterprise clients not updating. At first I thought it was just a few clients, but it appears to be most if not all.

They are complaining about a lack of storage space to complete the operation; the only problem is that the clients have tons of HDD storage space and plenty of available RAM when this occurs. The last successful update that appears to have run was from 7/18 with a version of 140718-0 and a program version of 8.0.1603. If I manually attempt to update the client it consistently fails complaining about a lack of storage.

Any tips would be appreciated, I’d really hate to have to go and uninstall and reinstall AVAST

Here is some more information that I’m getting if I run mirror.exe manually:

Downloading file: jrog2-ad2-ad1.vpx ================================= 100%/ 0%
Using server: http://t1381029.iavs5x.u.avast.com/iavs5x
downloading of file ‘jrog2-ad2-ad1.vpx’ failed.
Error (20000006): Other HTTP error (403), while trying 50.7.100.202:80//iavs5x/j
rog2-ad2-ad1.vpx
Error: HTTP server returned error 403 ============================= 100%/ 0%

I really need to get this resolved as our clients are not updating at all. I’ve uninstalled AVAST from the machine that hosts the AEA system to see if that solved it but to no avail, I still get the same error. I’d hate to uninstall and reinstall the AEA but I will if I have to.

Problem solved - see: https://forum.avast.com/index.php?topic=153776.0