Avast error starting as an service

Avast Business Avast Server Protection
1

Hello and greetings from Finland.

I just changed my admin password on windows 2003 server, standard edition (running avast SBS edition on it) and after rebooting my windows says “atleast one service failed to start during boot” etc.
When my desktop had loaded, avast has an red circle in the left lower-corner.
When clicking on the on-access protection center i get an “AAVM subsystem detected an RPC error”.
When i browse through my event viewer on windows, i find the following under “system”.

“Error - The avast! Antivirus service failed to start due to the following error:
The service did not start due to a logon failure.”

I believe this is in direct conflict with the system becouse i changed my admin password.

Any suggestions or direct fixes to this problem

Greets. Petter Lillhonga

2

That’s an easy one. :slight_smile:

Control Panel → Administrative Tools → Services.
avast! Antivirus → Properties → Log ong tab → update the password.

Thanks
Vlk

3

hi ^^ i keep getting the exact same message…but i haven’t changed my pw…so regardless i tried what mentioned just to make sure it was the right pw…and it should be…

unfortunately i still get the same message…AAVM subsystem detected an RPC error…is there some other reason for this? and what else could it try to get it up and running again…

4

Cara, what OS and avast version are you running?

BTW have you checked if the avast service is running?
Control Panel → Administrative Tools → Services → avast! Antivirus