Hello everyone, since this morning my free avast antivirus is getting strange errors, i tried doing clean unistall, and downloaded new installation from official site but problem is presistent. Repair option didnt change anything as well.
Im using win 7 sp1, Avast for god knows how long and comodo firewall, i know that in theory those two are not doing well together but in practice i have been using both for more then 5 years and never had problems with them. Also disabling Comodo Firewall doesnt change anything regarding avast, and Avast it self has free pass in Comodo, no HIPS, anitivrus or anything aditional from Comodo, just pure firewall.
Other then that, im also using Hijack this as on demand and Malwarebytes ON DEMAND only. System is up to date and i havent been installing or doing any kind of changes to system or any program past 7 days.
This is errors i get whenever i try to start quick scan, full system scan or even when i try to bring Avast up from system tray.
You’re not the only one. I have exactly the same and have done the same.
I will add that it is the Avast service that keeps crashing with error 7031 and 7034.
I have tried reporting it to Avast, but get no indication of whether they have heard or not.
I am beginning to get a little cross as the error reporting is absolutely terrible.
To be honest i was very close on giving up. Im bit fed up with Avast lately with all those paid futures siting in free version, i know its free i dont get rights to be mad, im not, but i also cant say i like that aproach where everything screams buy pay etc.
I already unistalled Avast as it annoys me with every few min crashing, i know its not common problem, but i also believe its comming from avast it self not my machine/system.
However i will install avast again now just to test it and submit that form u asked for,i dont expect that it will solve my problem, but il do it as i was using your software free for years at least that much i can do. Maybe it will help someone.
EDIT:
Here is requested file id: T4BKT or if thats not right, then this 20180201_1808_T4BKT_3620305223
Mine started crashing yesterday (Windows 7.1 64-bit) Avast Premium.
At this time I’ve attempted repair, off-line virus scan, re-install, and submitted a support ticket this morning. Installed Malwarebyes and ran a scan with that as well.
I am experiencing an error since this morning too! When I try to open AVAST Internet Security, there is a “UI failed to load, Restart the service” error message! After restarting, the service is fixed temporallily but after a few minutes it crashes again!
From what I’ve seen, it seems to be isolated to Windows 7.
I’ve already reported this to Avast on the Developers Channel.
As soon as I get any news, I’ll pass it along. Sorry you’re having a problem.
I have the same on my machine with Windows 7 64-bit Ultimate Version. It’s started yesterday about 21 o’clock. I have Avast Primer. Repairing, clean install, registry cleaning do not help. The Avast Service is still restarting - sometimes every 15 minutes, sometimes every two. I’m sure that this is not related to recent MS updates, because I have uninstalled all January fixes but the problem persists still. On second machine with Windows 10 64-bit Home Avast service crushed today only one, but it was happend. The service AvastSvc.exe on Windows 7 has been rebooted 4 times since15 minutes.
If you switched the avast “GAME MODE” on, try to switch it off. Seems to work for me (unless the issue was solved by avast in the meantime…in this case, sorry for the useless advice).
I should have waited a bit longer, 50 mins later (instead of 20 the whole day), the issue reappeared… :-[
I’m also having this problem. Every few minutes, the red cross appears on the Avast icon. When I click on it, I get the message UI failed to load and AV service is not responding and when I click to restart, it does, only to go off again a few minutes later.
Interestingly, when I go into the Action Center on my computer, it reports that all aspects of Avast are still turned on, even though the red cross is showing on the Avast icon. I reckon that it is definitely a bug on the UI, which Avast needs to sort out.
I am on Windows 7 Home Premium 64bit and using the latest (paid for) Avast Internet Security.
Sorry, I posted this in a different thread, but it seems to apply more here:
Sounds like my problem earlier this evening. Windows 7 64 bit Home Premium. Avast free 17.5.2303. Had this same problem 6 months or so ago. Solved it that time with a complete avast upgrade of free version and re-install. This time was able to do a repair, and then a re-boot. Seemed to fix it. Will see what happens next time I have to reboot.
Avast has now been up and running for probably close to an hour. I’m keeping my fingers crossed. I usually only have to reboot my system when the power goes out.
Curious, isn’t it…I wonder how many people are running Windows 7 and avast free…and we are the only ones having a problem?
Many ppl around the world use Win7 as they dont like/agree with things win 10 brings along it self, yes it is better and newer system but it also has flaws that many users wont go over, Avast is by far most popular free antivirus solution, and believe me there is at least 30million win7 devices running this combo. We are not alone, it just might not happen to each and everyone just like with most software bugs, and many to be honest dont care that much to come register on forums etc…
Anyway i hope this gets fixed by Avast asap, i submited data requested, if im needed for some more info im here, will keep checking this topic for news. Till then i switched to alternative av solution.
Another day has come and this issue seems not to be fixed yet! On the system tray an x is appearing but it seems that security is working properly Is it safe, under those situations, to make any e-banking transactions?? Thanks! (Windows 7 SP1 32-bit)
I’m running Win 7 Ultimate, and this UI/service crashing began yesterday, 1st February 2018, on my Desktop and another unconnected W7 laptop, both of which are running paid for Avast Internet Protection.
There have been no Windows updates on this machine since 10th January, so that seems an unlikely cause.
So far, I have:-
made sure the Remote Desktop service is set to Auto and running
done at least 2 repairs of the installed program from Win Control Panel>Programs
done a complete fresh install of Avast Internet Protection using avastclear, deleting driver files and program folders etc. as detailed by Avast
run the avastsupport tool and sent them the results this morning
torn out a lot of hair
The crash rate seems to have stepped up to about every 10 minutes or so on both machines.
I notice that, having followed the UI restart Avast screen lately, I now have two (both unkillable) instances of AvastUI running, at different sizes, in the Task Manager viewer.
This is really irritating, and not good for a product for which I’ve paid. Most galling is the lack of explanation of the causes of this, and endless re-installs and repairs aren’t the answer; certainly not here.
Is it safe, under those situations, to make any e-banking transactions?? Thanks! (Windows 7 SP1 32-bit)