Avast false positive. Web form for sending FP does not work

Hi,

I represent Greatis Software and our product: UnHackMe:
https://www.unhackme.com
I got a message from our user:
"Avast reported Hackmon.exe infected with WannaCry while I was installing Unhackme. "
Screenshot of the issue:

http://greatis.com/_/AvastUnhackmon.PNG
Virustotal test of HackMon.exe:
https://www.virustotal.com/gui/file/dddcd67c8205e77681a7effce875202c9647c7536d2ac2aebe8906ccdbdc3266/details

False positive form gets constant errors:
http://greatis.com/_/avast-fp-form-error.jpg

Best regards,
Dmitry Sokolov
Greatis Software

How to report.
https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438

I used this form:
Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php

It is always finished by error screen.

I have been trying to submit a file for analysis from the virus chest and I got an error message.

“! Something went wrong. Please try again later.”

If this is the same it could be an issue with all submissions.

Yes. I tried hundred times from different PCs and browsers with no luck.

Certainly looks like a backend problem.

I will try and draw some attention to it.

Dev-Info: A resolution is being worked on now.

Hi guys, it should be fixed now.

Fix is confirmed! Thank you!

You’re welcome.