I just thought that in the interest of better assisting the customer to help himself/herself, which is why it is frequently posted by staff here to use the site’s search engine, —— I just thought that a site where 218 problems were/are being discussed; 35 questions were asked; 188 ideas were being discussed; and over a thousand members —— well, I just thought that site might have some value to customers here looking for answers to their problems.