"avast! File System Shield has blocked a threat" Pop-up Spam

Viruses and worms
1

Hello,

avast is spamming me with a pop up window that says a threat has been blocked. The pop up makes a noise as it is generated 51 times, then rinse and repeat ad infinitum.

Thank you in advance for your help.

Please find attached logs that were requested by the admins in the sticky thread.

2

Let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {AD5A13AE-A875-4455-9773-14CB1B814069} URL = Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File CMD: bitsadmin /reset /allusers CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

3

After reboot the problem persists.

Log attached.

4

Could you attach a screenshot of the popup please

5

popup ss attached.

6

That looks to be in an email… Have you emptied your deleted e-mail folders ?

Look at the entire file path, do you recognise that e-mail

7

Hello and thanks for your responses.

The “entire path” looks like a foreign language to me. I do not recognize that email.

I use gmail and hotmail through the web and have nothing in spam, deleted, or trash folders.

8

I do not see that email file in the directory specified in the path specified.

9

I sent all my spam emails to trash (gmail) and deleted (outlook) and then deleted the latter. After reboot, problem no longer persists.

Thank you for your help. I will brush up on security with some of your resources here as a result of stopping by.

Best, N.

10

One of your e-mail had an HTML attachment or a code within the e-mail which was triggering the Avast alert, not a usual occurrence

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: