Good afternoon.
I just purchased the Avast Internet Security software ( an hour ago). I have it on my computer (not the one i’m on right now) and everything appears to be running. Granted there are features that i am not familiar with. My problem is, now that it is operational, I can’t seem to get on line…at all. Even when attempting to get support, it wont open a site. It keeps telling me a problem displaying (…) has caused Internet Explorer to refresh the web page using Compatability View. I am running a new machine with Windows 7…
I have used Avast before in the past and i’m running the free version on this computer as well. I purchased software a few years ago for a different computer (no longer in use) and didn’t have any problems at that time running it.
Any help would be greatly appreciated. I can’t even down load the manual right now…
How did you uninstall Norton?
You need to use the Vender Clean-up/Uninstall Tool. just to make sure there are no remnants left over to corrupt/interfere with Avast
I uninstalled it from my control panel. Now, i will save the site you gave me to use. However, i can’t access the internet from the computer i am having trouble with. The computer with issues is not the computer i am curently typing from. I am at a total loss here. I am not IT savey. I’m beginning to think my next recourse is to uninstall Avast as well and start over. I don’t know, i’ve never had any trouble with the Avast product till now…
