Hello everyone.
On the 27th June (2016) the red Windows alert/safety centre shield (WIndows XP) appeared in my notification area saying that Avast was reporting it ‘may not be up to date’; I tried to manually update the virus definitions from within the program, but whilst it indicated updating had begun nothing was happening. I did also try to update the program with the same result. No activity was evident in the task manager during these attempted updates.
So, on the 28th I manually downloaded from the Avast website the latest virus definitions and the red shield went away: apparently Avast was no longer reporting it ‘may not be up to date’. I then tried to update the definitions manually again from the program; normally, if the defintions are already up to date - as apparently now they were - the update process begins and ends about 5-10 seconds later with a message something like, ‘YOUR VIRUS DEFINITIONS ARE UP TO DATE’, but like before the update process began and immediately froze. Also, when I see instup.exe (avast installer) in the task manager it is appearing for only a few seconds, whilst at the same time - and I don’t know if this is related to the problem - the avdump process (sorry did not catch complete name) appears for a second too and I don’t recall seeing this, at least regularly, until recently and I wondered whether perhaps this was cancelling the update process; previously instup.exe remained in the taskmanager for a few minutes. One other thing, I have seen no pop-up for a long time reporting that virus definitions have been updated: I get only adverts now, but in avast’s settings those former pop-up’s are set to appear. I wondered whether the problem might be with Avast’s servers rather than the program itself: possibility?
I did yesterday see in the forum that someone else had been having a similar problem recently, but could not find the entry this morning. Has anyone else been having this problem recently? I am using Avast free 2015, program version 10.4.2233.
Thanks.
