Hi DavidR,

Had a look at the event viewer early on and hadn’t noticed anthing which made a connection in my mind that linked to the symptoms but with your suggestion I think it’s a good idea that I should look more closely.

Also will have a look for the C++ 2008 update you quote and see if that was installed just before the problem began; if so might try an uninstall of that update if it is available. If the Avast problem is still present can always reinstall the update. Heck maybe I could try uninstall as many of the updates as possible that occured just before the problem if the problem clears could put them back one at a time.

Thank you for your time and consideration on our problem
Thomi