So for the last four or five days the program has been asking me, several time a day, to “Select Protection Level” and every time I select the Free version and it completely ignores me. A little while later it will pop up again, asking for me to “Select Protection Level”.
Followed these steps:
- uninstalled Avast
- Downloaded latest version
- reinstalled Avast
- rebooted computer
- Same problem
Then I right-clicked on the icon and selected Registration Information, upgrade now and selected free version. No change.
I found every visible button that wants me to “Select Protection” and answered Free version and still nothing.
So, I thought, wait, maybe the regular uninstall doesn’t remove everything. So I found the Avastclear.exe and rebooted into safe mode and ran that. It looks like it ran okay.
Rebooted. Ran CCCleaner to get rid of stuff in registry.
Installed Avast Antivirus Free with latest installation file downloaded today.
And what’s the first thing that shows up on the Avast screen when it opens?
You guessed it…Avast Free Antivirus has expired. Clicked on Select Protection and there was an extra screen where I clicked “No, Thanks” because I didn’t want the free trial.
And then…it completely ignored me AGAIN!
So if anyone knows how I can get rid of these nag screens that show up several times a day, I’d really appreciate the information.
I’ve already spent about four hours on this and I’m at my limit. If I can’t get this fixed I’m finding a new virus program!