Oh dear, those big, fancy words – nefa something – those just confuse a simple, country boy like me. Well, maybe not quite a ‘boy’ anymore.
Anyway, the issue is this. I think the product is off after I receive the notice it has expired and I am no longer protected. I think the product is finished. Not to be worried about. I don’t see any warning that I must uninstall the product. I leave it as is, but am receiving that neat popup every time I turn on the unit and sometimes during a long session. I don’t mind that popup. Again, no warnings that something may happen like the product may suddenly come back to life. In the meantime I have enabled MSE. Now I again point out that I think the Avast product is not a factor here. So suddenly one day the Avast product is turned back on with no warning and presto – I have two realtime anti-virus products running at the same time. I’m not referring to Windows Defender, now. That, I understand, gets auto turned off when Avast comes on line. Not MSE.
So let us say that my system crashes because those two anti-virus products are running. Whose fault is that? Am I honestly expected to know that Avast might turn an expired product back on? I don’t think so.
And with that possibility that my system could be damaged I strongly contend that Avast should have provided a warning that I was at risk.
That was about 10 days of receiving the red popup that my product had expired and for 19.99 at 60% off I could get Avast Pro, or just renew the Avast free and at no time did I receive a warning that a possible conflict was right around the corner.
NOW, if I have a very unusual situation that should not have happened, it would have been courteous of some staff member to have already informed me of that. Since I posted the OP there have been a number of Avast Team members on this board. But do we yet see a response from them? An admin was on a short time ago and still nothing. I don’t think that’s very nice.
Volunteer staff here can use their backroom forum to notify Avast Team members, but it seems that they’d rather not. Given that the backroom language about me has been quite foul I am not surprised about that. But it sure isn’t very professional. There’s no doubt there’s an issue here that needs looking into. And my having to spell it out like this to have someone realize the problem doesn’t speak well for staff here.
So I’ll ask a staff member again – what happened on my computer vis-à-vis the Avast product?
And thank you, davexnet, for asking about this so I have a chance to explain. Maybe you could be an asset to this company in a volunteer role. They need some fresh blood.