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I would hope that a bug like that would be of interest to their tech department.
As for my not having removed the expired product it is my choice unless I agree to the company’s request to do so. I had a valid reason not to do so and I haven’t yet seen anything that states I was required to do so. I have also yet to see the test/research paper that could be the rationale for the claim that an inactive anti-virus product can interfere with an active one. I see Avast stating an inactive virus program can cause installation problems for their product, but I haven’t seen the print that specifically states that an inactive product causes problems for an active one. And I have seen writings from people that are supposed to know about this business that state that, in fact, an inactive anti-virus program does not cause problems for the active one.
BUT the matter that most concerns me right now is why that product was reactivated. No matter the fact that I had not removed it. That is not an issue, as I did not agree to do that. And I haven’t found anything that stated they might reactivate it after a certain number of days.
Oh well, we’ll get to the bottom of this, for sure. And I appreciate your help and input, craigb. What we need is the tech folks to look into this. That’s a must. Obviously.