AVAST (free) blocking something every webpage since Win10 upgrade

nigel.d.andrews1 · 2015-08-11T18:59:30.000Z

Since upgrading to Win 10 AVAST (free) is now popping up a message saying it has blocked something (different), for almost each website I visit using Firefox!
These are regular websites such as Amazon, which I don’t believe are harmful.
But the point is I have visited the same sites before the upgrade and AVAST didn’t complain, so why is it doing so now?

Any clues please?

Thanks
Nigel

Pondus · 2015-08-11T19:01:38.000Z

for almost each website I visit using Firefox!

only firefox ?

nigel.d.andrews1 · 2015-08-11T19:29:09.000Z

Pondus
Thanks, yes it seems to be only Firefox, though I have converted to Edge yet so that only runs when I click a weblink.
Nigel

Pondus · 2015-08-11T19:47:38.000Z

see instructions here https://forum.avast.com/index.php?topic=53253.0
scroll down to second picture Farbar Recovery Scan Tool … run as instructed and attach the two diagnostic logs in next reply here

see below the box you write in … Attachments and other options

nigel.d.andrews1 · 2015-08-11T20:45:45.000Z

Pondus,
Thanks here are the two files
Not sure what they are going to show you.
Thanks for your help.
Nigel

essexboy · 2015-08-11T20:53:17.000Z

Do you get the same problem in IE and Chrome ?

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKU\S-1-5-21-2322768907-1908304264-950937519-1001\...\Run: [Browser Extensions] => C:\Users\Nigel\AppData\Roaming\BrowserExtensions\BEHelper.exe [540656 2015-06-09] () ProxyEnable: [S-1-5-21-2322768907-1908304264-950937519-1001] => Internet Explorer proxy is enabled. ProxyServer: [S-1-5-21-2322768907-1908304264-950937519-1001] => http=127.0.0.1:49726;https=127.0.0.1:49726 BHO: Browser Extensions -> {34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5} -> C:\Users\Nigel\AppData\Roaming\BrowserExtensions\Coupons64.dll [2015-06-09] () BHO-x32: No Name -> {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} -> No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File Toolbar: HKU\.DEFAULT -> No Name - {8020143D-5926-4394-A04D-DD0B649DA121} - No File Toolbar: HKU\S-1-5-21-2322768907-1908304264-950937519-1001 -> No Name - {8CB26F89-C950-4CC2-9100-69635A8E721D} - No File DPF: HKLM-x32 {6A060448-60F9-11D5-A6CD-0002B31F7455} CHR HKLM-x32\...\Chrome\Extension: [bmiabdepfhhiieiipmeecdmeljggmfee] - C:\Users\Nigel\AppData\Roaming\BrowserExtensions RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

nigel.d.andrews1 · 2015-08-11T21:46:30.000Z

Essexboy,
OK as far as I have found it’s only with Firefox.
Anyway having upgraded to Win 10 I don’t think I have IE anymore?! I don’t use Chrome.
So just to check with that situation should I proceed with your instructions to ‘fix’ and ‘clean’?

Thanks
Nigel

nigel.d.andrews1 · 2015-08-12T09:11:45.000Z

Essexboy,

Just waiting for your confirmation that, despite not using IE and Chrome, I should go thru’ your last instructions?

Nigel

essexboy · 2015-08-12T13:46:07.000Z

Yes continue, IE is available in windows 10 as that is what I am using

nigel.d.andrews1 · 2015-08-12T18:19:47.000Z

Thanks, here are those two log files.

Nigel

essexboy · 2015-08-12T18:32:13.000Z

Are you still getting the alerts ?

To run IE
Just go to C:\Program Files\Internet Explorer
Right click iexplore and select pin to taskbar

nigel.d.andrews1 · 2015-08-12T18:37:38.000Z

Thanks
Not for the sites I have tried so far.
So maybe that has fixed it.
Thanks v-much for your help.

Nigel
P.S. are you at or near Loughborough?

essexboy · 2015-08-12T18:58:35.000Z

Nope, darkest Cornwall … Go much further west and you will have to start swimming

Let me know when you are happy and I will tidy up

nigel.d.andrews1 · 2015-08-13T08:52:32.000Z

Hmm thanks for that.
I seem no longer to have any AV alerts.
But a number of odd things are now happening (not suggesting they are related).
Such as I seem to have lost all file associations. So when I select an http link it asks me how to open it, and other files.
I also have a background process which used to ask once for permision to run and now it keeps on asking.
I have tried to download 'Microsoft Safety Scanner which involves Java, but I can’t download that either!

I have had other problems before this and since upgarding to Win10
I wish there was a ‘system scan’ which might check/fix problems (apart from AV, Spyware etc)
Nigel

essexboy · 2015-08-13T13:38:14.000Z

Ahh windows 10 resets the default associations to the new apps or decides to give you the choice

They can be set in settings > system > default apps

nigel.d.andrews1 · 2015-08-13T13:52:41.000Z

Mmm yes, but I installed 10 the day before yesterday.
It’s only since yesterday that I have the problems I mentioned.

But I have other problems that came with 10 and also some I have previously. So I guess I lump them all together and hope to sort them out sometime.

Nigel

nigel.d.andrews1 · 2015-08-13T16:42:15.000Z

I’ve tried to associate the group of files with the app, but they neither associate by the Windows prompt, nor thru’ the pop-up with the program I wanted to associate.

Nigel

essexboy · 2015-08-13T17:27:49.000Z

You could get windows 10 to refresh all windows files and settings to as they were when you installed it

nigel.d.andrews1 · 2015-08-13T17:50:08.000Z

Do you know how I could do that?
I have no idea.

Nigel

essexboy · 2015-08-13T18:49:16.000Z

Go to settings > update and security > recovery

Select get started then select keep my files

You will need to re-install programmes but your windows will be as new

http://www.tenforums.com/tutorials/4090-refresh-windows-10-a.html

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