Uninstalled Avast. Quickest, easiest way.
And will you stay unprotected?
And how do i recover the file that i deleted because avast told me it was a virus : “C:\ProgramData\BlizzardEntertainment\Battle.net\Cache\36\b2\36b27cd911b33c61730a8b82c8b2495fd16e8024fc3b2dde08861c77a852941c.auth[UPX]” ???
Why did you delete it?
If you have send to Chest you would be able to restore it…
Or if you were using Comodo Time Machine…
I think right now it’s gone forever… Sorry.
naaoooo! lol. Avast gave me the option to delete so i did.
I believe those files are randomly generated every time you start WoW. On mine each time I tried to log in, the file name was a bit different. So I don’t -think- you have anything to worry about. It’s just a temporary file created to get you logged into their system. (Okay yes, I could be mistaken, but that is the impression I get.)
I also deleted my file, and I cannot log into WoW now. I get an error message when I try to log in.
Thanks Avast…
its fine if you deleted the file. i did delete it and i was able to log in to WOW after i added the exclusion
dumb question I know, but how do you “Open up your Avast! User Interface” ?
This is from the earlier post on how to add the exclusion. I have the free version and I have never used the User Interface. I can’t find anything that will allow me to follow the instructions given for adding the exclusion.
Click on toolbar icon
The orange ball
Don’t have an “orange ball”. I did find where it would start a scan and when I cancelled the scan it took me to a “graphical control thingy”. Under menu I found “exclusions” and added what was recommended above (both with and without the “8”).
I still cannot log in to WoW.
I think the quickest, easiest way, is to “Stop On-Access Protection” (that is how it is listed for me using the Free Avast version on Windows XP) -just- long enough to log in. You can turn it back on after it’s logged in and move from character to character, and realm to realm, just fine after that. It is only during the initial sign in that this is occurring.
I’ve tried all of the above recommendations, and am still unable to login. I also tried disabling the shields for 10 minutes (so I could re-enable them as soon as I’d logged in) and it still does not allow me to connect. It does still show the “Virus” in my Virus Chest.
Any idea when the new version of Avast! will be out?
I have done all the above, with all the suggested extensions. I am running Windows Vista 64 and the free versions of Avast. This is the second time this has happened in the past 6 months to me and it’s beyond a joke.
Any DETAILED information on how to deal with this on the free version of Avast would be much appreciated, remembering that not all of us are computer geniuses please. I am not without brainpower but I do not naturally understand all computer terms.
I am highly annoyed, I missed a LK raid rwar
Please, some help?
Greetings.
I’ve been a steady fan and user of Avast! for several years now. And i’ve never had any “serious” problems, untill TONITE.
I play World of Warcraft (WoW) on a daily basis, and often many hours a day. Now, my problem is, i logged on, or tried to at least, my WoW account. But without success… So at first, i figured they were doing maintenance on their servers, but then it hit me, they useually do that midweek, not on the weekends… So i tried to log on, yet again… And again… And tried opening ports in my firewall… Tried changing password on my account, and so on, and so on… But nothing helped… Started getting frustraded… I tried contacting their support team… Tried talking to friends… But still nothing… Then FINALLY… After searching forums, and god knows where else, for up to 5 hours, i FINALLY found a thread with this issue… And the solution, if you can call it that… Was to “Disable” avast! so you can log on ? - And despite my better judgement, i figured… Hell, let’s give it a try, because i was about out of ideas… And bingo… I logged right on, without a hitch…
Now… WHAT THE… I mean… Do i have to make my computer a pitfall for viruses and what nots, in order for me to play my game ? What ya all playing at ? - Fix it, PLEASE !
But apart from that… Thanks for a wonderfull program, and kindly keep up the good work !!!
I don’t have an orange ball either, it’s a blue ball!
This problem is also happening for starcraft 2 and all Bnet games.
It should be fixed with the 101002-2 VPS update. Update your virus definitions manually.
Greetz, Red.
As Red said, the evening VPS update (virus definitions) should fix the FP, as already stated.
If you deleted the file, I have no idea what that could do to your game, best contact Blizz about the consequences of deleting it.
If you have a blue ball you are using old Avast! 4.8, you might think about updating to version5 next time you get spare.
Ah i can be of help with this now. To repair world of warcraft either reinstall (takes for ever) Or you could try using the World of Warcraft repair tool.