Avast Free constantly shows me offers

system · 2015-08-14T18:08:24.000Z

schmidthouse post:2:

This is the direction Avast Marketing has chosen to go, there are many who are frustrated. :-\

This is a very bad move. I’m sure that they will lose huge amount of users.

system · 2015-08-14T18:10:10.000Z

Asyn post:3:

Marko_xD post:1:

Is there any way to disable this?

Yes, enable silent/gaming mode.

I don’t like the silent/gaming mode because then I don’t see alert when I recive a virus.

Secondmineboy · 2015-08-14T18:12:17.000Z

They might already be loosing users:

https://www.avast.com/stats#

Last update to the diagram was in april

system · 2015-08-14T18:16:33.000Z

I’m still hoping that they will remove this offers in new version of Avast Free.

Asyn · 2015-08-14T18:21:44.000Z

Marko_xD post:8:

I’m still hoping that they will remove this offers in new version of Avast Free.

You can turn them off in the paid versions.

system · 2015-08-14T18:29:01.000Z

Asyn post:9:

Marko_xD post:8:

I’m still hoping that they will remove this offers in new version of Avast Free.

You can turn them off in the paid versions.

I can see that.

DavidR · 2015-08-14T18:30:18.000Z

Marko_xD post:6:

Asyn post:3:

Marko_xD post:1:

Is there any way to disable this?

Yes, enable silent/gaming mode.

I don’t like the silent/gaming mode because then I don’t see alert when I recive a virus.

You should still see virus alerts (test using the eicar virus test file) but administrative, informative or interactive notifications. The latter one you can get if you have the DeepScreen or Hardened Mode (Aggressive) options set, you wouldn’t see those.

system · 2015-08-14T18:34:52.000Z

DavidR post:11:

Marko_xD post:6:

Asyn post:3:

Marko_xD post:1:

Is there any way to disable this?

Yes, enable silent/gaming mode.

I don’t like the silent/gaming mode because then I don’t see alert when I recive a virus.

You should still see virus alerts (test using the eicar virus test file) but administrative, informative or interactive notifications. The latter one you can get if you have the DeepScreen or Hardened Mode (Aggressive) options set, you wouldn’t see those.

Nope. I’ve tried to download EICAR test file and there is no alert. Just Opera showing me that page is not available.

DavidR · 2015-08-14T18:59:30.000Z

Well that is certainly a failure, as according to a very senior avast team member it should still alert.

I have just tested it I moved eicar.com test file from an excluded folder to another area and it was allowed. Not only that I was able to execute the eicar.com file as the notepad windows opened and was then closed.

But at no time did I get an avast alert whilst in silent mode. Whilst there was no alert, the eicar.com file was sent to the chest.

EDIT: change of attachment.

system · 2015-08-14T19:07:16.000Z

Same here. Maybe it’s a bug.

DavidR · 2015-08-14T20:32:22.000Z

Marko_xD post:14:

Same here. Maybe it’s a bug.

I have reported this thread in the hope that is will result in investigation by avast as this really shouldn’t happen.

system · 2015-08-14T20:37:14.000Z

Thank you.

Should I report bug to support via ticket?

DavidR · 2015-08-14T21:34:10.000Z

Marko_xD post:16:

Thank you.

Should I report bug to support via ticket?

You could and also give a link back to this topic.

That said to be a bug it would have be the opposite of what is meant to happen in silent mode and the only thing that I have to go on is a previous post by one of the avast team stating that alerts should still happen in silent mode.

system · 2015-08-15T09:36:25.000Z

I have reported bug. I’ll let you know when they reply.

DavidR · 2015-08-15T14:07:08.000Z

Thank you, hopefully you will get one soon, but it could be a while depending on the priority assigned.

system · 2015-08-15T15:04:40.000Z

Marko_xD post:1:

Hello. I’ve recently installed Avast Free Antivirus and sometimes it shows me a LOT of offers. Is there any way to disable this?
I know that you need to make money from free product, but why did you make it ad-supported product?

I do not object to that - they have to earn money somehow! What I do object to most strenuously is that even when you do pay for it it is still continually trying to up-sell you on other Avast products like VPNs and Cleanup. The difference between a freemium business model and blackmail is supposed to be that when you pay the premium they stop badgering you!

And while I’m moaning FOR PITY’S SAKES GIVE UP ON CAPTCHA’S the damn things stopped working sometime in the mid naughties!

DavidR · 2015-08-15T15:33:55.000Z

john.hind post:20:

Marko_xD post:1:

Hello. I’ve recently installed Avast Free Antivirus and sometimes it shows me a LOT of offers. Is there any way to disable this?
I know that you need to make money from free product, but why did you make it ad-supported product?

I do not object to that - they have to earn money somehow! What I do object to most strenuously is that even when you do pay for it it is still continually trying to up-sell you on other Avast products like VPNs and Cleanup. The difference between a freemium business model and blackmail is supposed to be that when you pay the premium they stop badgering you!

And while I’m moaning FOR PITY’S SAKES GIVE UP ON CAPTCHA’S the damn things stopped working sometime in the mid naughties!

As a paid user you can switch them off - avastUI > Settings General - scroll down and open the Popups section > uncheck the Show popup offers for other avast products.

The Captcha is an anti spambot measure and only for your first three posts.

system · 2015-08-15T17:51:24.000Z

john.hind post:20:

Marko_xD post:1:

Hello. I’ve recently installed Avast Free Antivirus and sometimes it shows me a LOT of offers. Is there any way to disable this?
I know that you need to make money from free product, but why did you make it ad-supported product?

I do not object to that - they have to earn money somehow! What I do object to most strenuously is that even when you do pay for it it is still continually trying to up-sell you on other Avast products like VPNs and Cleanup. The difference between a freemium business model and blackmail is supposed to be that when you pay the premium they stop badgering you!

And while I’m moaning FOR PITY’S SAKES GIVE UP ON CAPTCHA’S the damn things stopped working sometime in the mid naughties!

How did they earn money when Avast was in version 6, 7 or 8 (without offers)? I remember that there was option to disable this offers (for short time) in free version. When they removed this option in Avast Free, there was an other way to disable offers (turn off update alerts) and recently they disabled this one too.

system · 2015-08-17T10:27:03.000Z

DavidR post:15:

Marko_xD post:14:

Same here. Maybe it’s a bug.

I have reported this thread in the hope that is will result in investigation by avast as this really shouldn’t happen.

I can confirm this. Hope avast team will investigate this minor issue.

system · 2015-08-20T12:29:23.000Z

Here’s the answer from Avast Support.

[i]"Hello!

Thank you for your email.

The Silent/gaming mode is designed specifically for the times when you want to use full-screen applications without being disturbed. It does not show any warnings whatsoever (but it keep protecting you and silently blocking any threat detected).

Best regards,

Arina Zhdanova
Technical Support Specialist

Avast Software s.r.o
Budejovická 1518/13A
140 00 Prague, Czech Republic"[/i]

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