Avast Free Instalation problem

Avast Free Antivirus / Premium Security
1

Hello there, please forgive my little english mistakes, Im Mexican :slight_smile: Here’s the thing:

I have Windows 7 on my pc and I downloaded the ‘‘avast! free antivirus setup online’’ file. I open it, it starts to install. At this point everything is fine. Then , during the installation, an error message apears, telling me that it’s necessary to restart my pc. I restarted it, and tried instaling it again, and it was the sames story. I tried 3 times and nothing changed. :-X :-X

My question is: How can I solve this problem? :-[

Thank you.

2

I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
  4. Uninstall avast! from Control Panel (if possible) and reboot.
  5. Run the avast! Uninstall Utility saved on 1 in and follow the instructions. Reboot Windows in Safe Mode, uninstall avast! and then reboot in Normal Mode again.
  6. Install avast! using the setup saved on 2. Register your free copy or add the license key for the paid versions. Boot.
  7. Check and post the results.

Please, be patient, boot when it’s said to boot…