Hello,
I am trying to install Avast Free (version 10.2.2218.942) on an ancient Pentium 3 desktop computer with a clean install of Windows XP SP3 for some children to use but keep getting an installation error message.
I have attached the error log and would appreciate any help to resolve this problem.
Thanks,
Timescope.
Hello Asyn,
I tried to install Avast after installing Windows Xp. After several attempts using aswClear in between in safe mode and doing a disk check, I installed Malwarebytes and it found no problems.
Thanks,
Timescope.
So, does it work now or not…??
No, Avast will not install that’s why I posted the error log.
I also noticed that the “PCI Simple Controller” does not have a driver but I can not go online to find one without antivirus installed.
Timescope.
See, if that helps…
Thanks Asyn, I will let you know the result in a few hours time (145MB @ 8kB/s = hours)
Are MD5 or SHA hashes available to check the downloaded setup files ?
The hashes of the setup file I downloaded yesterday from http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe are :
MD5 Checksum: A39D192C44ED80492474415129CCA0EA
SHA-1 Checksum: A8F040ED66DBCE5B8E631327940E078EF25390CA
Thanks,
Timescope
Hi Asyn
I have downloaded the setup file from the link you provided but it is exactly the same as the one I was using (matched hashes).
It may be a problem with the Windows installation so I will format the HDD and run the Windows Xp setup again.
I will let you know how it goes.
Thanks,
Timescope.
Update : I removed the HDD and slaved it on my HP machine.
Avast found a Trojan in pagefile.sys : Win32:Crypt-KIB [Trj].
Back to : Format > install Windows > install Avast
Timescope.
Hello,
Several hours later, I am back where I started with the same installation error. The GUI has a big red X and “restart computer” message.
I did the following:
1 Removed hard disk from the Pentium 3 machine and connected it as slave on my HP Pentium 4.
2. Scanned the hard disk with Avast on HP machine.
3. Avast found a Trojan (posted above)
4. Formatted the hard disk.
5. Deleted the partition in disk management.
6. Installed the hard disk in the Pentium 3 machine and installed Windows Xp.
7. Tried to install Avast and got the same error.
Looking through the log, it appears that the problem starts here:
2015-06-19 00:55:16Infopackageinfo[480,748]IsFullOkay: ais_gen_crt_x86-7e3.vpx - is okay (it exists and has valid signature)
2015-06-19 00:55:17Noticepackageinfo[480,748]IsFullOkay: ais_gen_gui_nosse2-7d5.vpx - not okay (doesn't exist)
A few lines later, setup tries to connect to the internet :
2015-06-19 00:55:17Infopackageinfo[480,748]SetFullAsMarked: Package ais_gen_gui_nosse2 set to 1
2015-06-19 00:55:18Errordldwrap[480,748]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://r3506633.iavs9x.u.avast.com/iavs9x/ais_gen_gui_nosse2-7d5.vpx'. Next try: 1
2015-06-19 00:55:18Infoservers[480,748]ChooseServer: selected server 'Download x0658628 AVAST9 Server' with current url 'http://x0658628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
After numerous attempts, setup finally gives up trying to connect to the internet and starts to uninstall:
2015-06-19 00:55:38Fatalinstupcore[480,748]The installation failed with error 41222 (0x0000A106) [Host unreachable]. Performing uninstall...
Please correct any wrong assumptions in my translation of the log.
I will try the same setup file on another motherboard and hard disk drive tomorrow to find out if it is a hardware or software problem.
Timescope
OK, please report back tomorrow.
Update:
Avast version 10.0.2208.712 (downloaded 20th November 2014) installed without any problems and virus definitions updated using vpsupd version 9.0.2018.392 ( 15th June 2015).
Avast version 10.2.2218.942 will not install
I have not tested the latest Avast setup on the other P3 motherboard yet.
Timescope.