system
1
I am running avast 2014, 2014.9.0-2006, definition 131105-0 on box running winxp pro sp3.
I started a full scan manually and noticed that the scan seemed to hang a file for more than 30 minutes.
I am attaching 2 screen shots that show a conflict (from my perspective).
The file that caused the scan to hang is a .pdf about 25 meg.
Any ideas would be appreciated.
DavidR
2
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It may not be that file as effectively that is the file that has just been scanned rather than the one being scanned.
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If you are able to click the Detailed Report button (possibly not) that may tell you what files couldn’t be scanned and crucially why.
EDIT: Files that can’t be scanned are just that, not an indication that they are infected or suspect, just that they can’t be scanned. But there are many legit reasons why a file can’t be scanned, for that we need information on the file name, location and reason why they couldn’t be scanned.
Eddy
3
You are using a old version of avast. 2014.9.0.2007 is the latest one.
I suggest you use avastclear to remove the current installation and install the newest version
Some file can take a long time to scan.
A pdf that is 25Mb, is not really something you see daily.
Are you sure this is a legitimate file?
The second picture says nothing since it is not a log showing what files could not be scanned.
e.g. if you have a password protected compressed file, avast doesn’t know the password and therefor it can not scan the file.
system
4
It seems that the new version takes about 2x as long to scan as the 2013 version and that may have confused me.
Eddy: 2) - it is a legitimate file. I subscribe to some technical magazines and most issues about 20 meg, on occasion I’ve seen issues about 60 meg.
3) I was attempting to show an inconsistency between screens.