I have been using Avast Free for years maybe even a decade, and Outlook for decades. I started using Nord VPN 2 years ago. It was smooth sailing till Nord updated to 7.35.1.0 on 2/28/2025 for my PC. Outlook had updated on 2/15 ish and Avast was not updated since Sep, 2024 ish. Nord points to Outlook and Avast, My mail provider points to Nord, and I now reaching out to you all for Avast.
The error code from Outlook is:
“Task #####@####.com( I redacted my email address) - Receiving’ reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) email server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).”
I have done all the typical things rebooted, uninstalled and reinstalled Nord and Avast updated Outlook. I have changed Nord servers, tried split tunneling, tried Obfuscated servers, nothing made any difference.
If Nord is paused emails up and down load fine.
If Avast email checking is set to not check incoming or outgoing emails BUT is otherwise enabled, emails up and down load fine.
to me everything points to Nord’s 7.35.1.0 update as the cause of the issue.
Nord sent me a link to downgrade my Nord from 7.35.1.0 to 7.34.4.0 and I reset Avast to scan incoming and outgoing emails and all is right with the world again.
They pointed the finger at MS this time. I pointed it right back at them noting that no updates were done on my machine for a week prior to their update to 7.35.1.0 when things stopped working.
I have the same problem, using EmClient. Nord did send me a link to reinstall, to 7.36.1.0 (step forward not back). Anyway it didn’t work. I fand that turning off Nord, or turning off incoming email checking in Avast fixes the issue. Avast support have told me 'Developers are working on it" , but dont expect a quick fix! Anyway I will ask about the previous version thing!
Yep, I have been around and around and around with NORD, something that they changed in the 7.35.0.1 update broke things.
It is not Avast’s issue its Nord’s
Everything worked as it had for 2 years, no updates were done to Avast, Outlook, or Windows for 1 week before the Nord 7.35.1.0 update then it broke. All updates to the other programs did not solve the issue. ONLY reverting back to an older Nord Version fixed the issue.
I reverted to the 7.34.4.0 and everything works fine as it had in the past.
The problem I had was Nord kept trying to update to the 7.35.1.0.
I so far have been able to stop the updates.
I uninstalled the 7.35.1.0 update Installed the 7.34.4.0 Update BUT DOD NOT OPEN THE POGRAM.
Go to task manager and then services and locating NordUpdateService, and stopped it.
Go to “Services” by right clicking on the NordUpdateService name, and selecting “Open Services”
4.Locate “Nordsec Update Service”, right click on its name and choose “Properties”
5.Change “Startup Type” to “Disabled” and hit apply
Then go to the NordUpdater folder (on my system its at c:\Program Files\NordUpdater)
Make a new folder called “Original NordUpdater”
Move the file “NordUpdateService.exe” into it
Rename the file “Original NordUpdateService.exe”
Lastly when you start Nord 7.34.4.0 DO NOT ALLOW “Background Processes” or what ever its called to be enabled. There is a check box down at the bottom of the window that opens when you launch the program
I don’t recall if I rebooted since the last reinstall of 7.34.4.0 but I think I have and had to start Nord manually (WATCH FOR THE BACKGROUND PROCESS check box that is checked by default)